ACADEMIC COORDINATOR/STUDENT SUPPORT

Academic Advisor/ Student Support Coordinator Consejo de Intercambios Educativos con el Extranjero Barcelona, (Spain) In person Full time, seasonal position (December-August) 🌍Who are we: CIEE is a nonprofit study abroad and intercultural exchange organization that transforms lives and builds bridges between individuals and nations through study abroad and international exchange experiences that help people develop skills for living in a globally interdependent and culturally diverse world.  💼Work with us! You will change the world. CIEE builds bridges between different people, different countries, and different cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives, our alumni change the world. Be part of the change! You will be part of a fast-paced, international, diverse, and collaborative team of professionals. CIEE operates the largest nonprofit network of study abroad locations, with facilities and staff in almost 30 countries. Additionally, we help international participants from over 130 countries come to the USA each year. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams, and are dedicated to advancing our 75-year-old mission to make the world a more peaceful place.  📖Who you are: The Academic Advisor/Student Support Coordinator is the student's first point of contact, and they are responsible for ensuring that the study center's programs run in accordance with their set goals, as well as for the highest levels of program quality and customer satisfaction. In this position you will help students to reach their academic goals and help them in their adaptation to the local environment.  ✔️What you'll do: Academic Support: advise students, ensure their registration and monitor academic performance of students. Student Support: provide orientation to participants upon arrival, hold regular individual and group meetings with students, provide personal counseling in cases of student morale and culture shock, medium medical and psychological problems, or legal matters; mediate in cases of conflict resolution. Student Discipline: communicate to participants applicable codes of conduct and the consequences of noncompliance, take appropriate action when aware that participants are in violation. Communication: maintain open and timely communication about student incidents with those who need to know. Program planning: participate in the planification and/or management of future terms/programs. 🎓What you'll bring: 2-3 years of professional experience. ·      Education : Máster degree or higher Excellent oral, written, and interpersonal communication skills in Spanish and English (both C1 or higher).  Desirable previous experience in Salesforce.  Strong computer skills and advanced knowledge with Microsoft Office Suite Ability to plan and manage work under time constraints. Must have a high tolerance for ambiguity. Demonstrated integrity, self-motivation, and a proactive, “can-do” attitude, and commitment to diversity, equity, and inclusion Ability to work effectively in a collaborative team environment. Availability to travel on student day trips on some weekends and during some evenings.  🤝What do we offer? A job in non-profit education which will further develop your intercultural and administrative skills:A wonderful workplace – full of action, fun-loving colleagues, and lots of students! Salary according to experience & skills. 27+ vacations days. The position is hired with a local contract and follows all local holidays and annual vacation days. The successful candidate is offered a full-time, thirty-eight (38) hour/week local work contract, paid monthly. Working hours will typically be Monday to Thursday from 10:00 am to 7:30 pm, However, CIEE currently offers an additional work benefit on Fridays for this position to work from 10:00 am to 2:00 pm,This schedule is based on a flex-time concept to compensate for busy “peak periods” during some times of the year. There may be occasional evening or Saturday or overnight excursions which are compensated for with recovery time. There will be some periods with option to work remotely once a week.  Start date: December 2024 (immediate incorporation) Diversity Matters: CIEE believes that diversity matters and that professionals with diverse backgrounds provide diverse approaches and ideas to solving problems and finding ways to advance our mission to bring the world together. Candidates from underrepresented groups with diverse backgrounds and experiences are strongly encouraged to apply. Must have authorization to work in Spain.  RESPONSABLE: CONSEJO DE INTERCAMBIOS EDUCATIVOS CON EL EXTRANJERO (CIEE Barcelona), G91994582, Pasaje Permanyer, 10 08009 Barcelona ( BARCELONA ) , dpo@ciee.org. FINALIDADES: Participar en procesos de selección y verificar referencias. LEGITIMACIÓN: Aplicación de medidas precontractuales. CESIONES: No se prevén. CONSERVACIÓN: Durante la selección. DERECHOS: Puede ejercer su derecho de acceso, rectificación, supresión, limitación y portabilidad en los datos del responsable. En caso de divergencias, puede acudir a la AEPD (www.aepd.es).