AI QUALITY MANAGER

The AI Content Quality Manager is responsible for overseeing the quality of AI training and benchmarking data, designing quality metrics, establishing project KPIs, monitor project and resource performance through whole project cycle and identify retraining needs to fill in knowledge gaps. This role ensures that both the data structure and content are accurate, consistent, and of the highest quality.Responsibilities:Develop and implement quality metrics and KPIs to evaluate the accuracy, consistency, and relevance of AI training and benchmarking data.Design and execute quality assurance processes for data structure and content.Collaborate with all stakeholders to drive alignment with quality standards.Create and maintain documentation for quality assurance processes and standards.Provide training and support to team members on quality management best practices.Conduct regular audits and investigations to ensure process quality and identify areas for improvement.Conduct regular audits and reviews of AI training data to identify and rectify errors.Document procedures and findings to support ongoing enhancements and best practices.Efficiently handle annotation and data investigation requests from various stakeholders.Maintain high accuracy and quality in a dynamic, fast-paced environment.Stay updated with industry standards and advancements in AI and data quality management.Qualifications:Bachelor's degree in quality management, Data Science, Computer Science, Linguistics, or a related field.Strong analytical skills and attention to detail.Native speaker of one of the following languages: English, French, Italian, German, Spanish, Portuguese, Portuguese Brazilian, Japanese, Korean, and Chinese. Additional languages a plus.Ability to identify subtle nuances in language.Experience working with generative AI models and natural language processing (NLP).Experience with quality assurance, content management systems and data annotation tools.Excellent research skills, ability to follow complex guidelines and attention to detail.Ability to work collaboratively in a fast-paced, dynamic environment.Experience in designing and implementing quality metrics and KPIs.Previous experience in a similar role within the tech industry.What we offer:• Attractive remuneration package.• Private Health Care insurance.• Growth and learning opportunities.• Work in a well-established multinational company.About CentificCentific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We harness the power of an integrated solution ecosystem—comprising industry-leading partnerships and 1.8 million vertical domain experts in more than 230 markets—to create contextual, multilingual, pre-trained datasets; fine-tuned, industry-specific LLMs; and RAG pipelines supported by vector databases. Our zero-distance innovation™ solutions for GenAI can reduce GenAI costs by up to 80% and bring solutions to market 50% faster.Our mission is to bridge the gap between AI creators and industry leaders by bringing best practices in GenAI to unicorn innovators and enterprise customers. We aim to help these organizations unlock significant business value by deploying GenAI at scale, helping to ensure they stay at the forefront of technological advancement and maintain a competitive edge in their respective markets.Applying to this job implies your agreement with: In compliance with the applicable data protection regulations (General Data Protection Regulation 679/2016), we at Centific, as data Controllers, inform you that the data collected will be processed to manage your application in the selection process. This processing is legitimized by the consent given upon submitting your application, and the data will be retained for a maximum of two years. You may exercise your rights of access, rectification, deletion, opposition, restriction of processing, and data portability by contacting gdpr@centific.com Furthermore, if deemed necessary, you may file a complaint with the relevant supervisory authority.