Ver oferta completa

CUSTOMER SERVICE TECHNICIAN

Descripción de la oferta de empleo

Somium means evolution and revolution, a journey through the senses where design, talent and balance with the environment define the essence of our company. At Somium, we’re combining our long-standing knowledge of craft with new research and technologies to help lessen our impact on the planet. Every day, we explore new sustainable practices in everything from material sourcing to designing, manufacturing processes, and the building of our houses.We’re backed by Grupo Marjal, which has more than 40 years of experience. Its legacy continues to guide the next generations through Somium, a brand that specialises in creating unique and inspiring spaces for extraordinary living.We are looking for a talented assistant to join our team. You are highly efficient, able to manage multiple tasks at once, while still maintaining a positive attitude and friendly service in every interaction you have. You'll be working in an international environment in our office based in Orihuela Costa (Alicante).Key responsibilities will be:Provide excellent customer service, responding quickly and effectively to any post-sales requests or issues.Supervise and coordinate necessary repairs or adjustments, working closely with suppliers and subcontractors.Manage communication with clients in both Spanish and English, maintaining a professional level in both languages.Keep a detailed record of each issue and its resolution, ensuring process traceability.Collaborate with other departments to continuously improve the customer experience.Provide ongoing follow-up with clients, keeping them updated on the status of their requests or issues.Skills required:MANDATORY: Fluent English, both spoken and written, as communication with international clients is required. Knowledge of other languages will be highly valued.Previous experience or training in fields related to building and construction will be considered a plus.Strong customer service skills, with a focus on empathy, effective communication, and problem-solving.Ability to work independently, demonstrating initiative and responsibility in managing assigned tasks.Proficiency in Microsoft Office and incident management tools.Knowledge of design programs such as AutoCAD, Adobe Suite, and/or measurement tools will be a plus.We offer:Permanent contractSchedule: Monday to Friday from 9:00h to 14:00h and from 15:00h to 18:00hLocation: Las ColinasIf you believe you meet the qualifications and are excited to join our team, we would love to hear from you.
Ver oferta completa

Detalles de la oferta

Empresa
  • Somium Premium Properties
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 23/11/2024
Fecha de expiración
  • 21/02/2025
German speaking Customer Service Agents
RFC

To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......

LUXURY CUSTOMER SERVICE SPECIALIST
B2B Recursos Humanos

Strong sales and customer relationship-building skills... b2b recursos humanos select luxury customer service specialist for consolidated business group dedicated to providing services related to tourism, short term rentals and flexible accommodations... the goal is to make sure that every qualified......

Junior it customer success specialist (en language) (remote)
Hostinger

We are looking for a junior technical customer success specialist to join our customer success team... ability to multitask and handle multiple customer inquiries simultaneously... experience in the customer service field is a plus! other job information permanent remote opportunity! a competitive......

Customer Success Manager
Recruit4work SL

As a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers... requisitos del puesto completion of a master’s degree/mba or an equivalent qualification is required, coupled with practical work experience, preferably in hr tech, within......

Customer Support in Sales Department
Horizon Neulogy

University degree high excel and pbi abilities sales understanding of diverse market requirements financial understanding (business plan, financial kpis) good disposition to collect data on customer facilities team worker relationship building with customers and team profound background in marketing......

CALL 12-2024-1 Technician of Competitive Calls
Centre Tecnològic de Telecomunicacions de Catalunya

Who are we looking for? we are looking for a positive and talented technician of competitive calls to support management and research units... the role this position will report directly to the principal investigator of the projects and will work closely with the administrative division ot cttc: department......

Digital Business Developer
Recruit4Work

Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... you will work towards individual targets, but will also be part of a larger sales team with a focus on growing our customer base across emea......

ADMINISTRATIVE DEPARTMENT
Rainsteal Oil & Gas, UK.

Food and restaurant department bakers / bartenders / chefs / chef de partie / sous chef / chef d 'cuisine / cooks / dietitians, food and beverage servers, food service supervisors, restaurant and food service manager, catering manager, assistant beverage manager, kitchen manager, banquet coordinator......

Digital Business Developer German And Dutch
Recruit4work SL

Com) to ensure that clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time... understand prospects' pain points, gather technical requirements, correlate business needs to available cloud solutions (solution-selling) and build value for......

VIP Account Manager - Cyprus
Triskel Consulting

A customer-centric mindset with a firm commitment to delivering top-tier customer service... proficiency in using customer relationship management (crm) tools and other relevant software... your primary responsibility will be to deliver exceptional customer service, build last relationships, and provide......