DEVOPS ENGINEER (F/M/D) L3 SUPPORT

DevOps Engineer (f/m/d) L3 SupportLocation: Remote/SpainEngagement: Full-TimeAs an international IT service provider, we are seeking a full-time team member for a project with a prominent client—one of the largest manufacturers and service providers in its field. About the ProjectThis initiative focuses on centralizing and streamlining digital product operations in building access control, with an emphasis on agility and scalability across global markets. The primary product, Agile Mobile (AM), provides touchless access through mobile (iOS and Android - MAUI Technology). The Agile Mobile Management Center (AMC - web application) acts as a central hub for managing users, devices, and access permissions, while integrated beacon technology enhances proximity-based interactions.Role:The DevOps Engineer will work closely with a cross-functional team to implement continuous integration, maintain infrastructure, and manage scalability to support the product’s global rollout.Responsibilities:CI/CD Management: Develop, manage, and optimize CI/CD pipelines for Agile Mobile and AMC platforms to ensure seamless deployment and efficient release cycles.Infrastructure as Code (IaC): Design, implement, and maintain IaC for Azure-based infrastructure, ensuring environments are consistent, scalable, and secure.Monitoring & Logging: Set up advanced monitoring tools (e.g., Azure Application Insights) to track performance, and end-to-end logging for proactive issue identification.L3 Support: Act as the third line of defense in troubleshooting, analyzing, and resolving complex issues escalated from Level 1 and Level 2 teams.Automation & Efficiency: Create and manage automated scripts for deployment, testing, and infrastructure provisioning; optimize workflows for improved operational efficiency.Documentation and Knowledge Transfer: Develop support and operational documentation and participate in training sessions to ensure L1 and L2 support teams operate within defined standards.Requirements: CI/CD Proficiency: Strong experience with CI/CD tools, ideally within Azure DevOps, with an ability to streamline build and release pipelines.Cloud Expertise: Demonstrated experience with Microsoft Azure, particularly in deploying and managing applications using Azure App Service, securing and authenticating users with Microsoft Entra External ID (formerly Azure Active Directory B2C), and orchestrating APIs through Azure API Management.Containerization and Orchestration: Strong proficiency with containerization technologies (e.g., Docker) and orchestration tools (such as Kubernetes) to manage, deploy, and scale microservices within a robust architecture.Infrastructure as Code (IaC): Proficiency with IaC tools such as Terraform, Bicep, or Azure Resource Manager (ARM) templates for managing and automating Azure infrastructure.Monitoring Tools: Familiarity with monitoring tools (Application Insights or similar) to manage performance and logging effectively.Database & API Management: Knowledge of managing databases (e.g., SQLite, Azure storage) and API integration (RESTful services).Troubleshooting & Problem-Solving: Strong analytical skills and experience with root cause analysis in complex environments.Collaborative Mindset: Effective teamwork and communication skills, comfortable in a dynamic, agile setting.Continuous Improvement: Demonstrates a proactive approach to identifying process and operational improvements.Time Management: Ability to prioritize and manage tasks effectively under deadlines.Desired Experience:Previous experience in an L3 DevOps role, ideally supporting large-scale applications in a high-availability environment.Familiarity with mobile and web-based application environments and their deployment strategies.Background in agile frameworks such as Scrum and experience working with cross-functional teams.Why Join?Impact: Be a part of a pioneering project that enhances building security and convenience on a global scale, with potential for reaching millions of users.Growth: Join a rapidly evolving digital landscape, fostering innovation in cloud services, DevOps practices, and building access technology.Culture: Collaborate with a global team in a flexible, supportive, and agile working environment.Application ProcessReady to help us innovate its access control solutions? Please send your resume detailing your relevant DevOps experience and achievements. Your contact: Kasia Samerdak NOVOLOS 01 is an innovative, internationally operating company on a growth trajectory. Together with our group companies, we support clients in the technology, IT, and telecommunications sectors, offering services from strategy development, system integration, agile software development, and quality assurance to managed services and outsourcing. In this way, we contribute to their success in a digitalized world.