MANAGER - MASTER DATA OPERATIONS

Manager, Master Data Operations At Johnson & Johnson, we believe health is everything.
Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are more efficient and less invasive, and solutions are tailored to individual needs.
Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
Johnson & Johnson Global Services is currently recruiting for a Manager, Master Data Operations to lead customer and vendor master data execution processes from our Bengalaru, India Capability Center.
Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, provides best-in-class, cost-effective services, and compliance—in a J&J way—to our Operating Companies around the world.
As a Manager, Master Data Operations, you will have the opportunity to lead and collaborate with a world-class team and shape the future of data operations at Johnson & Johnson.
Key Responsibilities.
1.
Maintain Operational Excellence Adhere to relevant laws and regulations, and follow the guidelines outlined in the J&J Credo.
Responsible for leading operational aspects of customer and vendor master data operations team, ensuring workflow, exceptional performance, and strict compliance with established timelines and budgets.
Be the main contact person for internal team members, offering support and guidance on data operations.
Create strategic and practical plans to accomplish the objectives of Master Data Operations and effectively communicate these plans to the internal team and relevant groups.
Engage strategically with business partners, collaborating with them to deliver business initiatives.
Lead regional/global programs that align with department strategies, including process improvements, value collection, metrics, and operational reviews.
Implement and support tools and processes that improve data operations execution, driving continuous improvement and operational efficiency.
Lead and prioritize projects, ensuring effective communication with partners and internal team members, resource allocation, and resolution of resource constraints.
Present complex data concepts to management, team members, and non-technical audiences, demonstrating your ability to communicate effectively across all levels of the organization.
Collaborate with the Master Data Operations leadership team to make data-driven decisions and implement business intelligence tools that enhance operational effectiveness.
Ensure strict compliance with policies and procedures to achieve the organization's goals and objectives for the Master Data Operations service delivery area.
2.
Talent Management Lead, develop, and retain talent through coaching, mentorship, and engagement.
Provide direction, development planning, and performance feedback in accordance with J&J Career Management processes.
3.
Be a Trusted Business Partner Apply your expertise in nurturing business partnerships and influencing individuals, to cultivate robust collaborative connections and position yourself as a trusted consultant for internal colleagues.
4.
Drive innovative solutions Generate innovative ideas and identify process improvements that align with global standards, driving continuous improvement and staying ahead of industry trends.
Embrace new ideas, rapid change, and emerging technologies to revolutionize data operations and deliver world-class solutions.
Qualifications Education Candidates must have at least a university degree in Finance, Business, or a related field, or possess equivalent experience.
Required 8-10 years of business experience, including a minimum of 2 years in a people leadership role.
Minimum of 2 years of data management experience in the context of large ERP platforms.
Strong business and technical knowledge, with a deep understanding of all supply chain data elements, processes, and organizational support models.
Excellent written, oral, and presentation skills.
Exceptional organizational and prioritization abilities Ability to build strong collaborative relationships, influence multiple partners, and establish common goals and objectives while delivering outstanding outcomes.
Strong conflict resolution and negotiation skills.
Ability to lead and influence teams, driving a culture of harmonization, process improvement, and value creation.
Preferred Experience in a shared services center of a multinational corporation is desirable.
Familiarity with digital/intelligent automation capabilities.
Additional Information Job Field.
Data Analytics & Computational Sciences Posting Sub Function.
Business Intelligence Location.
Bengaluru, India Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.