SR. MANAGER DISTRIBUTION SERVICES

MedTech Deliver Operations, is recruiting for a Sr Manager, Distribution Operations for located in Memphis, TN! The MedTech Deliver Group is part of Johnson & Johnson’s global Supply Chain organization supporting operations across all the Johnson & Johnson’s Family of Companies.
Deliver strives to deliver an outstanding customer experience through leading critical, customer-facing functions such as customer service, distribution and transportation.
In addition, Deliver is responsible for critical business enablers, including how we gather and manage supply chain master data, safe and secure supply chain practices, product identification standards, and market/channel access capabilities.
Located in every region of the world where Johnson & Johnson operates, Deliver is a critical component of our supply chain, working collaboratively to ensure that quality, safety and the experience of our customers is our top priority.
Are you interested in joining a team delivering innovative supply chain capabilities through analytics support and outstanding processes? The Memphis Logistics Center’s Senior Manager, Distribution Services leads the successful, on-cost daily operational execution of distribution services in collaboration with the third-party logistics (3PL) service provider, Functional Business Partners, and Commercial Partners.
Our Senior Manager is a crucial leader with direct impact on end-to-end supply chain performance enabling profitable sales growth for the MedTech organization! Key Responsibilities.
Provide active leadership for distribution operations, bridging organizational structures between Deliver, 3PL provider, and supported Franchises, to deliver agile operations, customer service enhancements, flexibility, innovation and cost reduction Leads a team of 4-6 members in support of 3PL execution, providing direction, coaching, mentoring, development, and performance/data-driven feedback to achieve customer promise Responsible for site compliance to Local, State, Federal, corporate and insurance requirements, in addition to SOX/FDA/GMP and EHS standards Drives supplier relationship management (SRM) strategies to ensure high level of performance in Cost and Service, including robust Quarterly Business Reviews and Monthly/Daily Updates Meet all financial obligations for site operations; identify and quantify site-related opportunities (Service, Efficiency, Compliance) while driving cost-improvement projects (ClP) within budget Ensure business analysis of production/inventory data to support site performance activities and continued process excellence.
Completes Inventory and Operations scorecards for cost/quality, and enables metric-tracking solutions through development and implementation Responsible for end-to-end orchestration, leading strategic projects/investments across the MedTech supply chain to reduce cost/complexity and improve reliability and competitive advantage Completes all other tasks and projects as assigned by management Qualifications Education.
Bachelor’s degree focus in Business, Supply Chain, Engineering or related field.
A master’s degree is preferred.
Experience and Skills.
Required.
8 years proven experience in distribution operations Prior 3PL experience and demonstrated success in building relationships across functional and organizational lines to deliver business results Strong quality, compliance, and EHS focus; knowledge of SOX & GDP and documentation Understanding of warehouse management systems (WMS) Excellent presentation and interpersonal skills with ability to communicate at all levels using appropriate approaches Ability to handle complexity and use a proactive approach to problem solving with consistent record of using data analytics and Lean solutions Demonstrated innovation skills and dedication to continuous quality and process improvement Preferred.
Previous experience handling performance metrics, contracts, and financials with third-party suppliers Experience in a regulated environment, specifically healthcare industry Demonstrated experience and solid understanding in Lean, Six Sigma, FPX, or other process excellence/continuous improvement principles and methodologies Other.
Requires up to 10% domestic and/or international travel Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.