TRABAJO AWS CUSTOMER EXPERIENCE MANAGER BARCELONA, BARCELONA

Leads customer experience initiatives and ensures market intelligence is clearly gathered and documented... the role will be focused on product demand, strategic...

Prior experience in the igaming industry... experience with customer service tools and technologies, particularly ticketing systems—knowledge of zendesk is an advantage...

Track and report customer experience kpis & performance... reporting to the global manager of customer experience (cx), you will be part of a multicultural a-team...

customer success manager for the allianz cyber defense center (ciber security, barcelona)... in this role, you will be responsible for stakeholder management, customer...

customer success partner involved in the accounts, to ensure customer success... supports customer satisfaction surveys & commercial change requests...

May develop new customer service/product agreements... you will be a part of the customer care team reporting into the senior manager... advocate for customer interests...

May develop new customer service/product agreements...  you will be a part of the customer care team reporting into the senior manager... advocate for customer interests...

Provide progress analysis related to customer engagement... act as the liaison between the customer and other departments and communicate with internal and external...

• proficiency in customer support software (e... • minimum of 5 years of experience in customer support or technical support roles... • ensuring timely and efficient...

Years of experience in customer service performance management, with a strong background in both training and quality management... experience in conducting quality...

experience: minimum 3 years experience within marketing or commercial... experience of delivering shopper marketing activation or events is preferred...

experience with jira, confluence... experience in finance/it roles preferred... hands-on technical experience with apache spark... experience with agile methodologies...

Years’ experience minimum in affiliate marketingbenefitssector: digital marketingfunction: customer success managertype of contract: permanent 100%location: barcelona...

customer retention: develop strong relationships with customers and implement strategies to increase customer retention and satisfaction... about the role...

Problem-solving: proactive in addressing customer challenges... customer advocacy: capture customer feedback to relay to product and development teams for improvement...

Role & responsibilities accelerate customer adoption of dynatrace saas/managed product portfolio through technical enablement, usage training, and project planning...

) - definir los recursos necesarios para el desarrollo del equipo y consecución de objetivos - contratar y hacer crecer un equipo de alto rendimiento de customer...

customer experience specialist   grade: 2... · monitorización periódica de los customer journeys individuales, potenciando el trabajo transversal con los distintos...

Provide general administrative support to the customer success team as needed   special projects: support various projects aimed at improving customer success processes...