BENEFIT ADMIN EXPERT WITH SLOVENIAN

Summary Administer the assigned countries' day-to-day benefits administration activities and processes, focusing on customer support, vendor operations relationships and process improvement.
About the Role About the role.
Administer the assigned countries' day-to-day benefits administration activities and processes, focusing on customer support, vendor operations relationships and process improvement.
Key Responsibilities.
• Administer various benefits programs – retirement plans, insured benefits, perks, and allowances in line with the SOPs and process maps.
• Meet established service level agreements of timelines and quality of work.
• Resolves employee queries by interpreting benefit policies and procedures.
• Carry out invoice reconciliation and ensure accurate invoices are paid to the benefits vendors in time by collaborating with the P2P team.
• Prepare periodic reports to local authorities related to benefits plans, especially on pension and disability plans, where required.
• Prepares vendor and payroll reports by collecting, analyzing, and summarizing information from HCM systems.
• Work closely with P&O services and benefits vendors on the day-to-day administration of the programs and to address employee queries.
• Monitors benefit utilization by preparing and distributing benefit reports to internal stakeholders.
• Conduct benefits data review, data conversion load and discrepancy resolution.
Collaborate with Regional benefits, country rewards and P&O PP on content management on the ONS knowledge articles.
• Work with a continuous improvement mindset and give ideas to the Benefits Admin Manager for process improvement.
Report operational improvements to the Benefits Admin Manager.
Key Requirements.
•  Good experience in Payroll and HR admin operational processes.
• Any bachelor’s degree or equivalent work experience • Fluent level of English both written and spoken • Slovenian language on professional level is a must • Understanding of benefit plans • Understanding of logical, rules-based software systems You’ll receive.
(Applicable for Prague) Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1 week above the Labour Law requirement); 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteria employee benefit program – choice of benefits from Benefit Plus Cafeteria in the amount of CZK per year; Meal vouchers in amount of 105 CZK for each working day (full tax covered by company); Public Transportation Allowance; MultiSport Card.
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om/careers/benefits-rewards     Accessibility and accommodation.
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