BUSINESS ANALYST WITH TELECOM BACKGROUND

Our client, a multinational telecommunications leader, provides a comprehensive range of services, including mobile and fixed-line telephony, broadband, and IT solutions. Headquartered in Europe, the company operates globally, serving millions of customers across various markets with a strong emphasis on innovation and digital transformation. Known for its reliable network infrastructure, it is also at the forefront of advancing 5G technology and sustainable connectivity solutions, shaping the future of digital communication.We are looking for an experienced Business Analyst, who will drive innovation and ensure top-tier performance for critical applications used by millions worldwide.Required skills:Telecom experience: 5+ years including collaboration with clients directly on-site.Proven practical experience with OSS.5+ years of experience in business analysis or product management including defining solutions from idea to production.Experience in Agile methodologies: 1 year or more.Proven experience in communication with large audiences and top management.Clear understanding of principles and specifics of software development life cycle.Extensive knowledge of business analysis activities and techniques.Knowledge of business process optimization and modeling approaches.Knowledge of requirements management tools (at least JIRA & Confluence).Knowledge of prototyping tools.Solid English verbal and written communication skills.Systems thinking and functional decomposition skills.Strong analytical skills for critical assessment of information from numerous sources.Modeling skills to represent requirements information in graphical form.Setting clear priorities and time management.High flexibility. Ability to modify approach as per changing stakeholders, conditions, circumstances and feedback.Excellent communication, presentation, and negotiation skills.Self-confidence. Ability to accept criticism for continuous improvement.Will be a plus:Awareness of the IT industry and digitalization trends for 3-5 previous years.Systems domain knowledge (desirable, e.g., ERP, CRM, IoT).Knowledge of SQL.Knowledge of product management best practices.Experience in training development and conduction.One of the following certificates: IIBA CCBA or CBAP, OMG UML, OMG BPMN, PMI-PBA, Pragmatic Marketing.Master's degree in Computer Science or Engineering.Business education.Responsibilities:Analyze capability gaps within the client organization or pain points for the target market. Suggest improvements and appropriate solution options.Identify and define business needs and goals. For Enterprises, clearly outline stakeholders’ impact and their outlook on the project and teams.Collaborate proactively with business stakeholders, project managers, and teams to reach a common understanding of the solution to address the needs. Manage requirements communication considering the project’s specifics and stakeholders’ preferences. Moderate meetings and workshops.Manage solution scope, detect and track changes. Manage requirements-related conflicts and issues up to resolution.Prioritize requirements and manage their allocation. Define and document non-functional requirements, external interfaces, and constraints.Where needed, interact with the product manager on product strategy definition and target market segments.Evaluate business analysis processes and continuously improve them. Establish and follow requirements lifecycle processes.Monitor solution implementation and conduct internal and external solution acceptance. Manage solution acceptance criteria.Care about continuous improvement of customer satisfaction.Mentor other analysts on request. Organize knowledge-sharing and training sessions for other analysts. Contribute to Intellias’ corporate knowledge base.Why this position: Join a global leader in telecommunications as a Business Analyst, where you'll drive innovation and ensure top-tier performance for critical applications used by millions worldwide. This role offers a unique opportunity to shape digital solutions within a collaborative, cutting-edge environment dedicated to excellence and growth.