CHECK IN INTERN

About us:At Homeclub, we manage over 1,500 move-in ready, professionally decorated apartments, all designed with our clients' comfort and lifestyle in mind.Our goal is to make living well easy, wherever and whenever you choose. We started in Spain and are now expanding into the U.S. and Latin America.We envision a world full of possibilities, where location is flexible and housing doesn’t limit your options. Help us turn this vision into a reality.We are looking for talented individuals to join us on our exciting journey to redefine the rental market—from Madrid to the world.Our culture:We are a diverse and dynamic team of professionals from over 18 nationalities, united by a shared vision: to transform the global rental market.At Homeclub, we foster a culture that values continuous learning, open feedback, and personal growth. Every team member is empowered to share new ideas and take ownership of their professional development in a flexible and collaborative environment.Our hybrid work model adapts to individual needs, and we believe in celebrating together—whether through after-work events or recognizing every achievement, big or small 🎉.What you'll do:As a Check-In Intern, you will play a critical role in delivering an exceptional guest experience by managing the following key activities:Conduct check-ins for arriving tenants, ensuring a smooth and professional welcome.Perform property viewings with potential clients, showcasing the unique features of our apartments and addressing inquiries.Maintain and update all property and client-related information in our system to ensure accuracy and reliability.Act as a key point of contact, providing outstanding service to tenants and clients during their first interactions with our brand.Support the team with internal communication regarding tenant needs and property updates.Collaborate with Key Account Managers (KAMs) by assisting with cross-functional administrative tasks.Answer and redirect calls as needed, ensuring client inquiries are addressed promptly.About you:We’re looking for an enthusiastic and client-focused individual who meets the following qualifications:A Bachelor’s degree in Tourism, Hospitality, Business Administration, or a related field.An excellent level of English (additional languages are a plus).Outstanding communication skills with a natural ability to build rapport with clients.Strong organizational skills and attention to detail to ensure smooth operational support.A proactive and flexible mindset to thrive in a fast-paced environment.Why us?A charming office in the center of Madrid.An international work environment; we have more than 18 nationalities!On your birthday, we offer you a half day off.Culture of ownership, innovation, training and feedback.Flexible and dynamic work environment.Free Drinks: we always provide tea and coffee.After-work events and an amazing internal culture.Internal growth opportunities.Discounts at partner stores.Discounts on our properties for your family and you.Join the team:At the core of our success are our values that guide us every day makes us a unique company, because we work as a team, we take ownership, we prioritize the customer service and we seek excellence.At Homeclub, we believe in creating a positive and inclusive work environment that empowers our team members to succeed. we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.