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CONSUMER SERVICES REPRESENTATIVE POZNAN

Descripción de la oferta de empleo

advert->language($csl)->content --> As a Consumer Services Representative you will speak with consumers who use Newell Brands’ products.
Putting your foreign language skills into practice, you will answer inquiries regarding pre-sales and after-sales service.
Our portfolio of products is very diverse - from stationery to small household appliances.
You might have heard of some of our brands like Parker, Waterman, Contigo, NUK, or Crockpot.
Key responsibilities.
Respond to consumer’s queries through email, chat, phone, social media channels, reviews portal, e-commerce, and other online platforms in a professional, solution-oriented manner to ensure the outcome is consumer centric.
Create and maintain consumer information and case management to relay accurate information back to the business.
Uses knowledge of products to ensure accurate information is communicated to consumers.
Seeking solutions in case of unusual queries or requests Document in designated systems (e.
., CRM /Consumer Relationship Management/, SAP and other) the information needed for resolving inquiry or complaint.
Don’t have experience in consumer service or with systems that we use? No problem! You will learn that with us! Minimum requirements.
Fluent English (B2/C1) (spoken & written) Fluent Italian (B2/C1) (spoken & written) Good command of MS Word and Outlook Outgoing with excellent communication skills (verbal & written)  Empathy and openness for working with consumers Prefe.......
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Detalles de la oferta

Empresa
  • newell
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Tipo de Contrato
  • Sin especificar
Fecha de publicación
  • 30/08/2024
Fecha de expiración
  • 28/11/2024
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