CONTINUOUS IMPROVEMENT LEAD

Company Description IAG GBS (Global Business Services) is part of International Airlines Group, one of the world’s leading airline groups, with c550 aircraft flying to over 270 destinations, carrying more than 100 million passengers each year.
We provide world-class procurement, finance and IT services to IAG’s operating companies which include Aer Lingus, British Airways, IAG, IAG Cargo, IAG Loyalty, Iberia, Iberia Express, LEVEL and Vueling.
Our vision is to create and deliver innovative solutions to drive sustainable transformation across the Group.
The company is headquartered in Krakow, and has operations in London, Barcelona, Madrid and Dublin.
Job Description Continuous Improvement Lead support the implementation of Continuous Improvement (Lean Excellence) in Krakow.
The role will support the team of continuous improvement experts and will ensure Lean Excellence gets embedded in the culture and the DNA of our people and their mindset and lead our organizations to next levels in our Lean Excellence Maturity model.
The team will build Lean capabilities in GBS by providing training on both Lean and Six Sigma, similar to Yellow Belt and Green Belt level and embedding this in the standard onboarding process of new people.
On top of that you will be optimizing processes along the value stream, by means of waste elimination, reducing non-value added activities, simplification, standardization, automation and digitalization.
The Continuous Improvement Lead will coach subject matter experts in GBS as well as during kaizen events, value stream mapping exercises etc.
and ensure best practices are shared across the organization.
Accountabilities Work with Management Team members and other Finance stakeholders to define process improvement priorities Oversee a number of improvement initiatives to improve performance key metrics, generate savings and add business value.
Identify the improvement needs and take the initiative whilst ensuring the usage of the correct continuous improvement standards Support the determination of knowledge and competence gaps and deliver training either directly or via internal or external experts Lead complex regional Process Improvement projects as well initiatives Create a strong continuous improvement culture within the GBS Manage and coach staff to complete continuous improvement projects and initiatives Maintain consistent lean behaviors and coach project team members on the lean behaviors Communicate the lean vision to all stakeholders Ensure initiation of Value Stream Maps and manage improvements and maintenance Capture, document and share best practice, transferring knowledge across deployment sites Support and monitor the Lean maturity progression and exit of the LMM phases Maintain a self-learning organization with room for development of people Ensure sufficient focus on innovation and automation in this digital era Train and coach GBS in daily management and problem solving, understanding root causes of issues, implementing countermeasures and embedding the new way of working.
Be the Lean Champion Qualifications Minimum a Master’s degree and 5-7 years of working experience of which 5+ years of related experience A background in a multi site, multinational setting with a focus on Lean implementation, directing and tracking multiple projects at varying stages on different sites Pro-active attitude with analytical and very good communicative capabilities.
Change management skills are of the outmost importance Proficient level of English language is essential Certified Lean Six Sigma Green Belt /Black Belt Experience with managing continuous improvement and usage of Lean tools Experience in shared services or supply chain  Experience with various problem-solving tools Experience with team management and demonstrated project management skills Prior experience of financial processes and controls is preferabe  Experience in facilitating workshop and coaching/ mentoring activities Able to work at every level of the organization, from people the work floor to senior managers Ability to influence and motivate large diverse teams to embrace and deliver sustained operational improvement A strong passion for Lean Passion and sense of urgency for executing performance improvement projects Excellent communication and networking skills Change agent (mindset and capabilities) Team player, motivator and highly energetic and able to energize and motivate others Good analytical skills Delivering on commitment Advanced coaching and teaching skills; Ability to coach and motivate Lean Champions and Subject Matter experts in GBS Ability to work with other cultures I'm interested I'm interested Privacy Policy