CUSTOMER BILLING ASSISTANT IN MADRID | CAREERS AT MADRID
Descripción de la oferta de empleo
To facilitate necessary actions and supervise the income of other departments within the IE group.
Why IE University? With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education on its head through disruptive teaching.
We count on high-level faculty who bring real-world experience into the classroom and foster a hands-on approach to learning.
Our purpose is to create transformative learning experiences that empower our students to make their mark in the world and make a difference.
Our spirit of innovation and entrepreneurship has allowed us to drive change and constantly stay at the cutting edge of higher education.
And through diversity, we have harnessed the power of people while also understanding and embracing the importance of humanities.
Our People At IE we are.
People-driven Change Builders Autonomy Enthusiasts Communication Enthusiasts We are looking for a person to join a full-time position in Madrid.
Responsibilities Your role as a Customer Billing Assistant will involve.
• Coordinate with Admissions, Financial Aid, Registration Office, and Academic Program Directors for student enrollment and billing.• Bill services provided by other companies and departments within the IE group.• Perform accounting tasks related to bank accounts.• Manage late payments.• Handle N19, direct debits, refunds, and overpayments for clients.• Manage donations.• Provide customer service in person, by phone, and email.
Proactively manage received information to resolve payment-related problems and doubts.• Support audits.• Assist with monthly and annual closing.
Qualifications To thrive in this role, you should possess the following qualifications.
• Proficiency in English and Spanish (written and spoken).• Knowledge of accounting principles and experience using ERPs and CRMs.• Minimum of 3 years of relevant experience.• Strong teamwork skills, ability to multitask, excellent problem-solving and communication skills, customer-oriented approach.• International profile with work experience in multicultural companies.
It's time to bring your best and make your mark.
Now the choice is yours! If you want to be part of this educational revolution, we invite you to apply and be part of our dynamic team at IE University.
Detalles de la oferta
- IE University
- 25/11/2024
- 23/02/2025
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