CUSTOMER SUPPORT AGENT WITH HIGH LEVEL OF GERMAN WFH POSSIBILITY

Who we are CPM International has a global presence in over 30 countries.
We offer multilingual support in various languages tailormade to the needs ofourdiverse markets.
We focus on customer service sales and technical support solutions for clients worldwide.
CPM International celebrates diversity! We welcome everyone & embrace unique styles.
Our accessible workplace fosters inclusion & empowers you to bring your whole self to work.
Join us & contribute to a vibrant & innovative culture! Our Client Through research development and partnership our client supporting the benefits the feet bring us.
freedom agility wellbeing and the feeling that nothing can stop us in our daily lives.
Our client believes that everyone should be able to go wherever they want in comfort and they want to provide people with effective and reliable solutions to keep their feet healthy and painfree.
We Care.
Passionate about Customer Support with a drive to achieve and exceed targets to achieve a highquality level of consumer service.
Were Curious.
Proactive approach to problemsolving and a can do attitude.
We Achieve Together.
Strong teamwork ethic contributing to personal and team targets/SLA while working on personnel targets.
Tasks What you will be doing Working collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional way You can put yourself in our customers shoes analyse their problems and offer them individual solutions Offering an omnichannel service to our consumers via telephone email chat and social media Developing a sound understanding of the products and services offered by our client Embrace our company values and act as a brand ambassador Requirements What skills & experience will you bring to us Afluent level of German with exceptional grammar and spelling skills High level of English (Both written and spoken) A genuine passion for delivering outstanding customer service Ability to deal with sensitive calls with empathy Strong administrative skills with a keen eye for detail A professional outlook and proactive approach to problem solving Benefits What do we offer Start date.
23rd of September Contract.
Temporary (4month contract with 1month probation period) Full time.
(39 hours/week) Working days/Hours.
Monday to Thursday from 9.
am to 6.
pm and Friday from 9.
am to 5.
pm Salary.
gross per year Incentives.
Top performance incentives Bonus.
600 after the completion of the contract without sanctions Holidays.
2 accrued days per month / 24 calendar holidays per year Paid bank holidays 1 extra day in lieu Hybrid.
4 days per month at the office the rest working from home & 100% WFH possibility Training.
1 week of fulltime training fully based in the office Office location.
Barcelona (La Sagrera) Other Benefits.
Bestinclass people engagement activities and programs Ongoing training and development and an opportunity for you to cultivate a new and exciting career in a highgrowth environment Employee Assistance Program Free confidential and impartial guidance and support Employee Benefits Club a wide range of exclusive perks and rewards as a valued member of our organisation Option to signup for Discounted Private Health Insurance Referral Program Bring a friend and get a referral bonus Access to LinkedIn specialised training & courses Ready to Make a Difference Showcase your talent.
Share your CV highlighting achievements and responsibilities.
Be you.
No need for photos age marital status or gender.
Our process.
Submit CV then email phone screening and video interview.
Were excited to meet you! #wecare#wearecurious#weachievetogether