Ver oferta completa

DEVICE SUPPORT ENGINEER - BNP PARIBAS | MADRID, ES

Madrid - Madrid

Descripción de la oferta de empleo

GROUP BNP PARIBAS BNP Paribas Group is the top bank in the European Union and a major international banking establishment.
It has close to employees in 65 countries.
In Spain we are more than employees within 13 business lines.
Spain IT Production Spain IT Production organization consists of CIB ITO & ITG IT Platforms and is responsible for providing IT Production services to our Clients in EMEA, ensuring a Digital Market evolution, in a secured and performant environment, and with a reliable quality.
IT Production organisation includes Infrastructure services, Digital Working, Telecom& Datacentres, Production Security and Application Production domains and associated transversal services (CTO Office, Control Tower, PMO and IT Continuity).
In Spain, IT Production relies on a Platform with over 400 experts that provide full-stack support services ensuring a secure, stable, standardized, and efficient production.
ABOUT THE JOB MISSION • Provides end user satisfaction by solving end-user incidents in a timely fashion.
• Tracks and proactively manages Incidents.
Determines improvement strategies to reduce incidents.
• Works out new solutions to incidents and documents them in Knowledge Base Articles.
RESPONSIBILITIES • Provide technical support on Windows Client devices.
This includes Windows (), Edge, Office , Office Companions, McAffee, BitLocker and Intune.
• Participates in Incident and Problem management.
• Contact with Microsoft editor opening and managing incidents where needed.
• Participation into continuous improvement and development of the workspace.
REQUIREMENTS * Experience.
* At least 3 years of experience in complex IT infrastructure environments.
* Experience of large organizations.
* ITIL trained and experience with ITSM tools.
* Languages.
* High English spoken and written fluent (B2/C).
* French is a plus.
SKILLS * Technical.
* Good knowledge and experience with following systems.
* Windows operating system (10 & 11).
* Office , Office companions.
* Edge, Trellix, BitLocker, GPO's and Intune.
* * Understanding of core IT Desktop technologies.
* Deployment solutions.
SCCM, WSUS.
* General knowledge.
LAN, DNS, Active Directory, Azure.
* PowerShell scripting.
* * Strong knowledge of ITIL (service delivery).
* Transversal & Behavioral.
* The ideal candidate is a team player focused on delivering the team objectives.
* Collaborates effectively with other support teams to provide the required support and a smooth experience for the end-user.
* Works with the Knowledge Management team and the regional service desks to optimize end-user support.
* Collaboration in a team built between Madrid and Paris.
* Other Value-Added Competencies.
* Mature, independent, well organized with excellent communication skills (written, spoken, presentations).
* Exposed to multi-cultural environment and able to work as part of a Global team.
* Quick thinker and good decision-maker.
* Analytical, detail-oriented and self-motivated.
* Knowledge of the French Language would be welcomed.
* Knowledge of any of the following is a plus.
* Intune, AzureAD, VPN Tunnel and Microsoft Defender.
* Tanium.
* BeyondTrust.
* MacOS and iOS management.
BENEFITS • Training programs, career plans and internal mobility opportunities, national and international thanks to our presence in different countries.
• Diversity and Inclusion Committee that ensures an inclusive work environment.
In recent years, several employee communities have been created to organize diversity and inclusion awareness actions (PRIDE, We Generations and MixCity).
• Corporate volunteering program (1 Million Hours 2 Help) in which employees can dedicate time out of their working hours to volunteer activities.
• Flexible compensation plan.
• Hybrid telecommuting model ( vacation days.
Diversity and inclusion commitment BNP Paribas Group in Spain is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers.
We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation.
Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity.
We strive to reflect the society we live in, while keeping with the image of our clients.
Ver oferta completa

Detalles de la oferta

Empresa
  • BNP Paribas
Localidad
Dirección
  • Sin especificar - Sin especificar
Tipo de Contrato
  • Sin especificar
Fecha de publicación
  • 21/12/2024
Fecha de expiración
  • 21/03/2025
English Teachers Needed in Exciting Madrid, Spain!
Canterbury English

Madrid lifestyle program (for tefl holders) with spanish: 1... we hook you up with work as an assistant in a junior high or high school in madrid... why madrid? madrid is the vibrant capital of spain with a low cost of living and a state of the art transportation system... a ten month, 20 hrs/wk instituto......

Profesores necesitados en Madrid, España
Canterbury English

Madrid lifestyle program (for tefl holders) with spanish: 1... we hook you up with work as an assistant in a junior high or high school in madrid... why madrid? madrid is the vibrant capital of spain with a low cost of living and a state of the art transportation system... a ten month, 20 hrs/wk instituto......

Profesores de ingles necesitados en España, Madrid
Canterbury English

Madrid lifestyle program (for tefl holders) with spanish: 1... we hook you up with work as an assistant in a junior high or high school in madrid... why madrid? madrid is the vibrant capital of spain with a low cost of living and a state of the art transportation system... a ten month, 20 hrs/wk instituto......

Conductor vtc madrid.
euro vans cars

Conocimientos de madrid y alrededores... se necesita conductor en madrid... deseable también idioma portugués para madrid... conocimientos de madrid y alrededores, buena movilidad, 10 puntos de carné mínimo... incorporación inmediata... deseable portugués... otros datos del puesto para trabajar en gran......

VENDEDOR ORTOPEDIA Madrid
Mundo Dependencia Ortopedias

¿en que consiste el trabajo en ortopedias madrid mundodependencia ?1...  valoramos positivamente el conocimiento del sector, y experiencia en el mismo, pero no es imprescindible... otros datos del puesto¿quiénes somos en ortopedias mundo dependencia?una cadena de ortopedias con más de 20 años de experiencia......

Se necesita conductor taxi Madrid turno tarde noche
Alberto

Zona norte madrid... zona norte las tablas madrid... requisitos del puestoimprescindible cartilla municipal taxi madrid... se necesita conductor taxi turno tarde noche imprescindible cartilla municipal taxi madrid... otros datos del puestobuen ambiente laboral... buen ambiente laboral......

Cocinero/a zona Sur Madrid. Turno de tarde.
Restaurante - zona sur madrid

Residir en zona sur, madrid... gestión de personal de cocina... recordatorio: contar con experiencia mínima de 3 años como cocinero/a o jefe/a de cocina realizando las funciones propias del puesto... capacidad de trabajar de manera independiente y bajo las directrices marcadas......

Adiestrador/Educador canino para Madrid
NOBLECAN Adiestramiento canino

Estamos en búsqueda activa de un adiestrador/educador canino para trabajar en madrid con experiencia previa de al menos 1 año... abstenerse candidatos que no cumplan los requisitos... podremos proponerte trabajos en toda la zona de madrid, que según tu disponibilidad definiríamos... requisitos del puestoimprescindible......

AZAFATAS EVENTOS CORPORATIVOS MADRID
PRESTIGE RRPP

Azafatas para ifema y para eventos corporativos en madrid... se necesitan azafatas y azafatos en madrid y barcelona... importante empresa de organización de eventos en españa... requisitos del puestoexperiencia, idiomas... maxima seriedad......

Se necesita conductor taxi Madrid
Alberto

Imprescindible cartilla municipal(permiso municipal madrid taxi) buen ambiente laboral... se necesita conductor taxi... turno tarde noche... vehículo automático... no necesaria experiencia... zona norte las tablas (madrid)... otros datos del puestono necesaria experiencia... requisitos del puestoimprescindible......