DIGITAL PRODUCT LEAD

Role Purpose The Digital Product Manager defines the strategy and positioning of the digital product/channel.
They oversee the lifecycle of the product and have deep knowledge of the specific product/channel and its features in order to develop and maintain going forwards.
What you’ll do   • Designs, develops, tests and rolls out journey flows and conversion funnels.
• Oversees lifecycle of the specific product/channel and its features in order to develop and maintain them.
• Propose digital first solutions by knowing the relevant products, solutions, features and their customer benefits, and applying this knowledge to segment-specific customer insights via specific propositions.
• Understands key tools and technologies and supports the team by formulating hypotheses and developing insights to effectively resolve customer issues and enable personalisation.
• Understands and leverages digital channels and technologies (e.
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HTML, AI, Cloud, ML etc.) that change the environment.
Experiments with new technologies and services and explores digital opportunities to boost digital sales and engagement, (e.
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Vodafone Stories, Gamification, Member gets member, Insider etc).
• Creates innovation in digital product journeys with prioritized features to drive value in short delivery cycles.
• Defines a robust MVP based on the squad’s priority and understanding of user research and the high-reaching space.
• Supports in the creation of a world class experience for customers.
• Works with Frontend/Backend Developers and UX/UI Designers and where relevant, Customer Operations to understand call drivers and build capabilities to drive an excellent customer experience.
• Owns the backlog and strategy to provide a multi-year vision mapped back to user value and KPIs, aligned with the business goals.
• Use design thinking to solve customer problems and jobs to be done   Who you are   • Experience of Data Analytics and Insights  • Business and Commercial Acumen   • Builds understanding of customer needs to inform solutions.
• Experience of Product/Solution Proposition Strategy and Design What's in it for you   We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you.
There are lots of ways we support this, including hybrid working and generous parental leave.
You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
• Yearly bonus.
10% • Annual leave.
28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year • Charity days.
5 days/year • Maternity leave.
52 weeks, the first 13 weeks are fully paid, followed by 26 weeks of half pay • Private pension.
You can contribute up to 5% of your basic pay with 2.
matching from Vodafone up to 10%.
• Access to.
private medical, private dental, free health assessments, share save scheme • Additional discounts.
Vodafone retail, gym, cinema, cycle to work, season ticket loan • Hybrid working - twice a week in the office Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background.
If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
Who we are You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa.
But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation.
We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices.
We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.
We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
We actively encourage everyone to consider becoming a part of our journey.