DUTCH CUSTOMER SUPPORT - MADRID
Descripción de la oferta de empleo
This role requires nativelevel proficiency in Dutch and advanced proficiency in English.
The successful candidate will be responsible for providing exceptional customer service and ensuring the highest standards of quality in all interactions.
Responsibilities.
Main point of contact for customers (coordination with markets retailers (including concierge roles) internal stakeholders for all customer.
Serve as a liaison with external suppliers to address and resolve premium customer requests.
Solve customers requests by always offering exquisite treatment.
Manage incidents efficiently guiding the management always to customer satisfaction and loyalty to avoid formal customer complaints.
Requirements.
Advanced Dutch level (min C2).
Advanced English proficiency (minimum C1).
Excellent coordination and communication skills.
Proactive.
Solutionoriented and flexible to find ways to facilitate solutions.
Residence in any area of Madrid.
Offer.
Permanent contract.
39hour work week.
Availability required between 8 AM and 8 PM Monday to Friday.
Possibility of for availability outside of regular hours.
Between 200 and 400 euros per month.
Salary up to per month gross month Paid training for 3 weeks When you apply for this vacancy your are giving your GPDR permission to SmartRecruitments.
We may share your CV directly with the client with the purpose of recruitment.
Detalles de la oferta
- Talent Trail
- Sin especificar
- 02/09/2024
- 01/12/2024
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