DUTCH SPEAKING BANKING SUPPORT SPECIALIST
Descripción de la oferta de empleo
You'll provide expert support to users, ensuring they have a seamless and efficient experience. If you're a native Dutch speaker with a strong customer service background, this is your chance to make a significant impact in a rapidly growing fintech company.
Tasks
Role Overview:
You’ll support Dutch users of a leading online banking app, primarily through chat. Your tasks include helping customers set up accounts, resolving transaction issues, identifying and escalating fraud cases, and ensuring overall satisfaction. You’ll also play a key role in onboarding new clients and improving internal processes.
Requirements
Who We’re Looking For:
Native Dutch speakers with at least a bachelor’s degree (or equivalent) and experience in customer-facing roles. You’ll be part of a vibrant, supportive team in a rapidly expanding company.
Benefits
What We Offer:
Salary: from 1,600 EUR - 1,800 EUR per month.
Benefits: Paid breakfast and lunch, health insurance, Spanish and mindfulness classes, fitness boot camps, and social activities like Friday evening drinks.
Work Schedule: 39 hours/week, Monday to Friday during regular office hours.
Career Growth: Join a fast-growing company with ample opportunities for advancement.
Good open opportunity to start working in the banking industry.
Detalles de la oferta
- Job Squad
- 30/08/2024
- 28/11/2024
We focus on customer service, sales, and technical support solutions for clients worldwide... we offer multilingual support in various languages tailor-made to the needs of our diverse markets... autonomous and fast learner to provide effective support and to be proactive, with a “can-do” attitude......
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