ENGINEERING DIRECTOR - ACQUISITION & RETENTION - MADRID OR VIENNA (ALL GENDERS)

Company Description More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce.
Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.
Job Description As the Engineering Director working for our Acquisition & Retention domain at zooplus, you will play a pivotal leadership role, responsible for the successful delivery of our innovative software solutions.
You will take full ownership and accountability for developing and implementing a comprehensive strategic plan that includes software development and IT architecture.
Through your commitment and informed decision-making, you will drive the organization towards achieving outstanding success.
Responsibilities.
Strategically allocate resources and manage IT costs to ensure financial responsibility and accountability aligned with evolving business priorities.
Drive the development and execution of an impactful engineering strategy, incorporating methodologies, best practices, and emerging technologies to steer the company towards overall success.
Partner with Design, Analytics, and other product and platform teams to integrate and launch remarkable experiences.
Collaborate closely with senior management to drive strategic decisions, and with cross-functional teams to define the product vision, strategy, and roadmap.
Ensure the stability and reliability of the system landscape through SLA agreements, standby organizations, and key performance indicators that measure stability and performance.
Lead talent management efforts, including strategic hiring, team balancing, and providing training opportunities to enhance team expertise.
Align engineering activities with the organizational vision, fostering a culture of continual improvement, transparency, and shared understanding.
Ensure engineering activities consistently contribute to the company's goals and objectives by maintaining close alignment with the organizational vision.
Implement and adhere to IT strategies and guidelines within the engineering organization, promoting a culture of transparency and collaboration.
Foster a culture of continual improvement, driving a Kaizen mindset of continuous learning and growth across all teams.
Collaborate with HR to establish a strong IT employer brand, attracting and retaining top talent.
Qualifications Proven ability to derive and execute end-to-end technical strategy and discovery, leading critical initiatives across AdTech, MarTech, Loyalty, Pricing, and Customer Data management teams.
Deep passion for and expertise in the consumer data and marketing space, with a strong ability to determine and prioritize what needs to be built to ensure quality customer acquisition, meaningful retention, and alignment with business and strategic goals.
Demonstrated track record of independently leading and managing complex consumer-facing capabilities, including Customer Data Platforms, Marketing Automation, Content Marketing, Data Analytics and Optimization, Mobile and Web Technologies, Social Media Platforms, Programmatic Media, and more.
Entrepreneurial and highly organized, with an ability to thrive in ambiguity and effectively facilitate alignment across cross-functional teams, driving sophisticated projects from concept to large-scale delivery.
15+ years of software development experience.
7+ years of experience managing and leading large engineering organizations, including teams of architects and managers.
Strong experience with large-scale distributed systems.
Excellent collaboration, negotiation, and communication skills across diverse groups.
Strong analytical, problem-solving, and organizational skills.
Ability to thrive in a fast-paced environment and manage ambiguity effectively.
Experience partnering with Product Development Managers and remote teams.
Strong understanding of business goals and metrics, and the ability to guide teams toward achieving these goals.
Ability to balance big-picture thinking with attention to detail.
A passion for designing and building very large-scale distributed systems (nice to have).
Additional Information With more than passionate professionals located across 10 European offices, we believe our success comes from working together and leveraging our international strengths.
Expect to work in a hybrid environment, collaborating with colleagues in different locations remotely or face-to-face at the office.
Our benefits.
20% discount in our zooplus shop Internal and external training Team events SimplyHealth Cash Plan Group Life Insurance Want to know more? Learn more about who we are and what we do and visit our LinkedIn company profile.
zooplus is committed to equal opportunity.
We value and embrace diversity and inclusion of all Team Members.