EXECUTIVE_UNIX,MYSQL,CRQ,JAVA_PUNE

What you’ll do The IT Operations Technician is responsible for providing services offering technical advice based on current and changing customer / business / user needs (regarding IT requirements) and ensure customer satisfaction with Vodafone�s IT products and services in line with Customer Services Management strategy.
IT Operations Technician performs defined tasks to support operations, administration and maintenance of assigned applications, services, systems and solutions, including first line incident/problem management, change and release management and any necessary vendor management.
Typically reports to the Senior IT Operations Team Leader.
Who you are * Provides transactional services that support the monitoring, operating, maintaining and improvement of IT operations; * Uses established processes and policies to provide consistent advice to end users and keep the system/ service in good working order, preventing incidents from arising and restoring system/service to normal operation; * Executes assigned tasks to support effectively with incident management, problem management, change and release management; * Exchanges information to deliver assigned tasks; * Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.
Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background.
If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you We want you to feel happy and fulfilled at work, without compromising the other things in life that matter to you.
There are lots of ways we support this, including hybrid working and generous parental leave.
You'll also get four Spirit Days a year to focus on your personal development and wellbeing, plus a host of other great benefits too.
Who we are You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa.
But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation.
We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices.
We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.
We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
We actively encourage everyone to consider becoming a part of our journey.