FIELD SERVICE BACKOFFICE ASSISTANT IBERIA
Descripción de la oferta de empleo
In fact, the world is only 9% circular, meaning much of the Earth’s precious resources are only used once, leaving huge untapped potential for more sustainable resource management.
TOMRA provides cutting-edge solutions for optimal resource productivity within the recycling, mining and food industries and is therefore uniquely positioned to shape the Circular Economy, creating demand for this way of thinking in the world.
At TOMRA we want to be a thought leader, encouraging a more sustainable way of thinking and inspiring active change around the world.
Job Description Position overview.
First contact for customers on the phone, take further actions where necessary Spare part handling for Iberia countries including Order process in GER/SK or any other purchase site Stock control and accounting Monitoring of on-time delivering to customers Administration and invoicing of service and installation visits Support Service sales by creating offers at selling simple services and spare parts from the Service product range TOMRA Care (Spares, extended repairs, maintenance contracts and upgrades) Monthly monitoring Service KPI´s Support and recommend procedural or policy changes to improve Service operation and efficiency Manage the administration of documents like visa and working requirements/ permission on site Role and responsabilities.
Independent managing of tasks listed above, especially handling all customer communication Customer satisfaction by proper response and prompt deliveries Process of continuous improvements within area of responsibility Desired profile.
Being self-motivated and having the proven capacity to fully complete tasks Ability to manage administration, control systems and financial resources.
Excellent problem solving and follow-up skills Excellent communication skills, very good in spoken and written English Business experience in a support function a plus Open minded Flexible Qualifications Office administration or equivalent Experience on customer service is a plus Fluent in English (verbal and in writing) MS-software, (ERP Software knowledge like IFS, SAP a plus) Good level of Communication, coordination and organization skills Team player Reliable Autonomous Job Location I'm interested I'm interested Privacy Policy
Detalles de la oferta
- Sin especificar
- 01/10/2024
- 30/12/2024
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