FRONT OFFICE WITH POLISH AND SPANISH
Descripción de la oferta de empleo
Nuestro cliente es una empresa con una sólida presencia internacional fundada en 1985 que ofrece servicios globales para empresas de transporte.
Tareas
Responder de manera profesional a consultas, quejas y solicitudes de los clientes a través de múltiples canales de comunicación, como teléfono y correo electrónico
Brindar información detallada sobre productos y servicios, y ayudar en la selección de productos adecuados para las necesidades de los clientes
Construir relaciones sólidas con los clientes
Organizar, archivar y mantener al día toda la documentación relevante
Participar activamente en las campañas de marketing organizadas por la empresa
Redactar y presentar informes detallados sobre las actividades realizadas, siguiendo los KPI’s establecidos por la empresa
Mantener una comunicación constante y fluida con el responsable del área
Requisitos
Experiencia previa de 2 a 3 años en un puesto similar
Habilidades comunicativas, tanto habladas como escritas, en Polaco y Español, Inglés será un plus.
Habilidades excepcionales de organización y atención al detalle
Capacidad para trabajar de manera independiente y en equipo
Fuerte orientación al cliente y la capacidad de adaptarte a cada cliente para brindarle una experiencia personalizada
Experiencia previa trabajando con Office 365 u otro software de gestión
Beneficios
Contrato indefinido desde el primer día
Atractivo paquete retributivo que consiste en salario fijo + salario variable según objetivos
Plan de desarrollo profesional y personal en una compañía líder en su sector
Plan de retribución flexible para ahorrar en ticket restaurante, transporte y guardería
Modelo híbrido de trabajo para conciliar la vida laboral y familiar
Flexibilidad horaria: de lunes a jueves (entrada de 7:30 to 9:30 a.m., y salida de 4:30 to 6:30 p.m.),y viernes horario intensivo (entrada de 8 a 9 a.m., y salida de 2 to 3 p.m.).
Celebración de eventos
Jornada intensiva en julio y agosto
Tarde libre el día de tu cumpleaños (¡con sorpresa incluida!)
Our recruitment process?
Paso 1: Entrevista con nuestro recruiter para conocerte mejor y guiarte sobre el proceso de selección
Paso 2: Entrevista con la responsable de RRHH de la empresa
Paso 3: Entrevista presencial con el responsable del área
Detalles de la oferta
- Babel Profiles S.L
- 15/11/2024
- 13/02/2025
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