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GERMAN SPEAKING SALES SUPPORT EXECUTIVE

Descripción de la oferta de empleo

Interested in a role where you can provide excellent customer support in a sales-related context?Want to be part of a customer-oriented team that supports your growth, and enables your development?Keen on joining a global IT company that promotes a flexible working culture in an international environment?Practical information: Location: Madrid, Spain | Reports to: Head of Global CSCS Support | Team Size: 30 | Visa Requirements: Valid working visa for Spain | Language Requirements: Fluent/professional English and German, written and verbalAs our new German Speaking Sales Support Executive, you will be responsible for providing technical assistance and support related to the Crayon software portfolio. This role involves responding to queries, advising on best practices, diagnosing issues and implementing solutions. You will handle inquiries via email and phone, delivering support that’s both efficient and customer oriented.Other responsibilities will include: Respond in timely manner to requests and issuesProvide remote support to end users via email and phone, as well as conducting remote troubleshooting if neededAssist in installation and license activationAssist with the setup and maintenance of user accounts and permissionsCollaborate with other IT team members on projects and initiativesYour Competencies:A university degree in IT, business, or other relevant areasExperience in a customer support role will be highly regardedProficient in Microsoft OfficeAbout You:Excellent communication, negotiation and presentation skills Comfortable working in a fast-paced environmentAble to stay organized as part of the support team to achieve customer service goals and objectivesWhat’s on offer?Employee Share ProgramProfessional/ Career development and trainingCollaborative cultureHybrid working conditionsRestaurant Tickets: 150 eur/month (except August)Private Medical Insurance: for employee and first-degree relatives (partner and/or children)Apply to join an award-winning employer!
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Detalles de la oferta

Empresa
  • Crayon
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 08/11/2024
Fecha de expiración
  • 06/02/2025
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