GLOBAL ESS SERVICE DIRECTOR (H/F)

Saft is specialized in advanced technology battery solutions for industry, from design and development to production. For 100 years, Saft’s longer-lasting batteries and systems have provided critical safety applications, back-up power and propulsion for our customers. Our innovative, safe and reliable technology delivers high performance on land, at sea, in the air and in space. Saft is powering industry and smarter cities, while providing critical back-up functionality in remote and harsh environments from the Arctic Circle to the Sahara Desert. Saft is a wholly owned subsidiary of Total, a leading international oil and gas company and a major player in low-carbon energies.The Global Services Director, ESS is responsible for managing an international multidisciplinary team. He/she is responsible for organizing and leading the global service business performance, in complete coordination with the Bid Manager and each Sales Manager (EMEA, Americas, APAC - Key Account). He/she implements effective management, reporting and methodology tools within their teams. He/she provides effective, consistent and inspiring leadership to the team to support the commercial success of the ESS entity. He/she provides continuous and clear reporting to the Director of Operations and other stakeholders (for example, the Saft Security Committee on Upgrades and Renovations, Saft's Environmental and Finance Director on Recycling Mapping and Financial Coverage, etc.). We are looking for our site in Levallois (France) or Madrid (Spain).Your missionsOrganize and provide support relating to the Guarantee of ESS Services, including the responsibility for the profitability of the Services Owns the ESS Services vision, strategy, and development of the evolution roadmap developmentCovers the development of the offer of services and the commercial policy (range of commercial offers, margin, etc.) in the pre-sale phase, sales support (Maintenance services quote, during the bidding and tendering phase until the order, support for the execution of the project, and possibly the execution after the delivery of the project to the customer (guarantee period and beyond until dismantling and recycling)Develops the value proposition for new ESS services and maintenance, covering new service models, AC perimeter in addition to the historic supply of Saftbatteries (e.g., PCS Power Conversion System, PMS Power Management System, EMS Energy Management System, etc.).Prepares internal and external project reviews with the client. Maintains contact with the customerConsiders maintenance constraints in product design as well as test ability and tele diagnosis themesManagement and follow-up of contractual requirements and writes the maintenance planControls product maintenance costs and tracks the customer's mastery interfaces and maintenance facilitiesLeads the delivery and approval of deliverable dedicated to maintenance documentationEnsures completion of training related to the maintenance perimeterCreates a plan to manage obsolescenceSecures the validation plan and demonstration plan related to performance requirements and commitments, and defines supply of consignment and spare partsPerform other duties as assigned Desired profilAdvanced Technical Studies Significant operational experience recognized in services and maintenance Proven team managerial experience Aguerie at high levels of exposure Required qualities: Motivation and determination, rigor, confidentiality, pedagogy, analytical and synthesis skills, listening, responsiveness, team spirit, cross-cutting, ability to influence, international English read written spoken.