Ver oferta completa

GLOBAL HEAD OF CLIENT EXPERIENCE AND SELLING SKILLS DEVELOPMENT

Descripción de la oferta de empleo

Global Head of Client Experience and Selling Skills DevelopmentBeing part of our team gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast-moving and ambitious environment. In this newly created role, you will oversee the Client Experience definition and training for our Retail teams all over the world. As a key member of the Retail Academy, leading one of its three pillars, you will contribute to business goals and achievements as well as the long-term desirability of the company. Your mission is to create and develop our Client Experience signature, combining it with robust selling skills.Your role will include:Lead the key company project of New Client Experience Signature.Develop the creative and immersive onboarding sessions on this new signature.Select and interact with external providers to make this project a success.Blend in luxury essentials, specificities of our brand, and strong selling skills development.Drive the transition from the current standards to the new behaviours.Ensure Retail teams are consistently trained all over the world, following a development path that starts on their first day in the company.Work closely with the team in charge of client experience measurement.Drive action plans of regional learning teams on this topic.Evaluate results and impact of training.Collaborate with the product training team on the gestures and specific selling behaviours by category.Oversee the development of clienteling skills in our stores, collaborating with the Client team.Develop and coach one training manager, particularly dedicated to the training part of the Retail Excellence projects.What is important for the role (requirements):Significant experience in developing Client Experience and Selling Skills in a luxury environment.Credible retail experience, and ability to deliver retail-friendly solutions.Understanding the expectations of luxury clients.Creativity.Eye for detail, refinement, sophistication, beauty, aesthetics, and ability to manage nuances.Great communication skills, listening skills, and ability to follow up.Fluent in English, and Spanish is a plus.Please note that due to the volume of applications, we regret that only shortlisted candidates will be contacted. We apologise for any inconvenience and appreciate your understanding
Ver oferta completa

Detalles de la oferta

Empresa
  • MŌDUM
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 25/12/2024
Fecha de expiración
  • 25/03/2025
Head of Sales Department in a New Development
SVOY Group

Position: head of sales department key responsibilities: lead and manage the sales team, ensuring they meet and exceed sales targets develop and implement sales strategies to drive business growth collaborate with marketing and other departments to create effective sales campaigns train and mentor sales......

CALL 12-2024-1 Technician of Competitive Calls
Centre Tecnològic de Telecomunicacions de Catalunya

Soft skills: excellent interpersonal and communication skills have organizational, planning, and analytical skills, with high level of accuracy and attention to detail... proactive, flexible, and problem-solving attitude... this is a recognition of the institute’s commitment to developing an hr strategy......

Social Media Platform Assistant and Creator
Vanta Recruiting

Strong understanding of each platform's best practices, trends, and analytics tools... analytics and reporting: monitor engagement and performance metrics to understand content impact, providing insights and recommendations for future strategies... self-starter with the ability to work independently......

Digital Business Developer German And Dutch
Recruit4work SL

Strong written and oral business communication skills... fluent in the requested language working proficiency in english previous sales experience (preferably b2b) experience with crm... manage leads, contacts, accounts, opportunities, and activities in salesforce... relocation package a permanent......

Secondary Teacher of Mathematics with ICT
The English School

Undertake all other reasonable duties, including break and lunchtime supervision, as requested by the head of secondary or head teacher... c2/mother tongue level of english... mark, test, assess and record in accordance with school and department policy... create an effective and stimulating learning......

Sales Development (25h)
Recruit4work SL

Troubleshoot and resolve application issues stay up-to-date on market trends, competition, and industry developments develop and maintain documentation individual contributor leadership skills problem-solving and analytics skills team and time management the ambition to learn new things......

Business Developer with Fluent Level of German
Talent search people

You have good commercial and communications skills... do you want to work in an international and modern environment? if you have experience in sales and want to be part of a b2b finding new business? then this is your chance! our client is one of the largest toy and game manufacturers in the world,......

Sales representative with a native level of Dutch
Talent search people

Our client is one of the biggest b2b it and telecommunication hardware resellers in europe, with more than 20 years of experience... responsibilities as a sales representative your key responsibilities of this role include: - sales via customer enquiries and following up leads - answering clients request......

Primary and secondary teachers
The english school

Otros datos del puesto of particular interest as the school grows into year 13 are teachers of humanities and science... please attach your cv and covering letter or contact us directly at: *****@*****> requisitos del puesto qualified primary and secondary uk teachers, experience of the british education......

Administrative and techinical department
RAINSTEAL OIL & GAS

Requisitos del puestoatleast 1 year of practical experience... administrative and technical departmentroustabouts / roughnecks, welders / mechanics, rig operators / drillers, engineers (petroleum andmechanical) health and safety officer, superintendent smp, smp supervisor, document controller clerk,community......