GRADUATE RESOURCE PLANNER

Job Title Graduate Resource Planner Job Description Location.
Madrid Type.
Graduate Start date.
as soon as possible As a resource planner, you will create short-, medium- to long-term planning and schedules for all operational service resources whilst making decisions to communicate and deliver service.
You will be part of the Resource Planner team to support Philips Health Systems Customer Service throughout Spain.
Your role.
Making short and medium-long-term decisions to deliver service balancing conflicting demands and business obligations, and customer demands.
Creating a resourcing plan and service order fulfillment schedule to deliver on commitment and have an optimized resource allocation across service engineers and service parts.
Receiving, monitoring, developing, and dispatching service orders for service engineers and resources.
Acting as a single person of contact for exception and escalation of service orders for customers, and service engineers in a professional matter (analysis, registration, communication, and timely escalation) Forecasting, planning, analyzing, and monitoring service execution for the workforce and preventive maintenance.
You're the right fit if.
1.
You are a recent graduate (within the two last years) with a university or FP degree in ADE, Administration or similar.
2.
You are proactive, communicative, optimistic and you like to work in a team.
You have problem-solving mindset.
3.
You speak fluent Spanish and you have at least a good level of English.
4.
You can work with MS Office suite, and you have very good skills in Excel.
How we work together We believe that we are better together than apart.
For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This role is an office role.
About Philips We are a health technology company.
We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply.
You may still be the right candidate for this or other opportunities at Philips.
Learn more about our commitment to diversity and inclusion here.
LI-EU At Philips, we believe that every human matters.
As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation.
The people who work here share our passion and are motivated to bring this purpose to life.
For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners.
Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.
We’re committed to building a diverse and inclusive workplace culture where people feel heard, valued and connected.
Because we know the possibilities are unlimited when people feel empowered to grow and succeed together.
It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
As an equal opportunity employer, Philips is committed to a diverse workforce.
In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of , the Vietnam Veterans' Readjustment Act of , and Title I of the Americans with Disabilities Act of , applicants that require accommodation in the job application process may contact , option 5, for assistance.
Equal Employment and Opportunity Employer/Disabled/Veteran EEO Is The Law and Supplement Poster | Pay Transparency Nondiscrimination Statement