HOST/HOSTESS

Company DescriptionSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!Job DescriptionWhat you’ll doResponsibilitiesWe are looking for a Host/Hostess to join the pre-opening team at SLS Barcelona. Under the Guidance of the Outlet Manager you’ll be responsible for creating a perfect first impression on all guests entering the restaurant/bar, while strategizing the flow of clients, securing large parties and events and ensuring guest have a flawless experience:Greet all guests warmly and by name, escort guests to their table, provide chair assistance for all guests, and menu presentation.Host large parties when scheduled.Ensure ambiance is appropriate, including music, temperature, lighting.Maintain a clean and organized reception area.Approach guest and collect information needed to assist with seat and bar arrangements.Constantly provide guests with accurate information about property as well as entertainment offered.Confirm reservations and answer daily email inquiries in timely manner.QualificationsWhat we are looking for...Degree with emphasis in Hospitality/Restaurant management.+2 years of experience in hospitality within hotels/bars with high volume of food & beverage in a similar administrative role.Knowledge of hotel food & beverage operations.Ability to multitask, work in a fast-paced environment and have a high-level attention to detail.Excellent verbal and written communication skills. Fluent in Spanish and English.You make people feel good - your team, guests and colleagues alike. You make a positive impact.You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them.You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together.You take ownership of important issues, solve problems, and make effective decisions.You learn quickly and adapt to SLS’s unique culture.You are humble and open to ideas. We leave our ego at the door and help get things done.You’re up for doing things differently and trying (almost) everything once.You want to be part of a team that works hard, supports each other and has fun along the way.Additional InformationWhat's in it for you...The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.The chance to challenge the norm and work in an environment that is both creative and rewarding.Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.A competitive package and plenty of opportunity for development.Excellent discounts across the entire Ennismore family of brands.SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.