IT HELPDESK ADVISOR (GERMAN SPEAKER)
Descripción de la oferta de empleo
Tasks
Your responsibilities and impact as IT service Agent will be*:
Provide 1st level IT support to the client employees via phone, mail and chat or via self-service portal.
Be accessible and provide a first resolution rate by using internal knowledge databases.
Cooperate with client’s 2nd level service organizations and external service providers.
Requirements
Skills, experiences, and interests you need to succeed in this role:
A native level of German and an advanced level of English
Having good knowledge/interest in Telemarketing/Sales
Having good knowledge/interest in IT
Preferably having previous experience in Outbound Sales and Business Development (not a must)
Good self-organization and time-management skills.
Being a team player with high social competence.
Being energetic, innovative and working proactively at a fast pace
Excitement about intercultural communication and the expatriate lifestyle
Living in or willing to relocate to Valencia for an international career and life experience
Having a valid Spanish work permit (required).
Benefits
What’s in it for you?
Full time 39 hours/week permanent contract
Initial training (first 4 weeks): Monday to Friday from 09:00 to 18:00
Central location in Barcelona
Bring-a-friend (referral) bonus opportunities
Career development programs, specialized courses, and language classes
Start date: 05.04.2024
Your Future Company:
2 French entrepreneurs created a startup in 2000, and today they are leading a global brand. Their growth and solution-oriented services are acknowledged by the most progressive brands and leading companies they are now working with. They became one of the biggest international customer experience solution providers with more than 75.000 multilingual employees in over 50 countries around the world, and they are looking for new members to join them in their journey in their Valencia hub.
Is this project not the best fit for you? Still, send me your CV to be considered for other projects or future opportunities.
Detalles de la oferta
- Blu Selection
- 07/11/2024
- 05/02/2025
High motivation for helping customers and it curiosity, basic technical understanding... be a true ambassador by empowering our customers to build their online success! dive deep into the world of it by polishing your technical expertise daily... do you think that customers deserve more than just support......
• design it solutions and prepare documentation... • fluency in french or german (b2/c1 level at least)... we also provide access to an online training platform and co-fund language classes... about the skills and tools... you will: • implement and customise core insurance systems such as guidewire,......
During your day you will be:- cold caling potential independent retailers in german & english... requisitos del puestoyou are the ideal candidate if:- you are fluent in german and have an advanced level of english... last year they had record sales and still growing! that's why we are looking for fantastic......
Requisitos del puestoexperience in high quality customer service support would be ideal (b2c) good and professional communication skills native level of german plus fluent level of english knowledge of local or spanish language would be an asset but not required for the job data updates process good......
Atender incidencias puntuales fuera de horario (guardias puntuales)recepcionar y coordinar tickets de soporte (atender, trasladar a equipo interno o externo)soporte a usuariorequisitos del puestocoordinador/a desarrollo equipos it... ayudar a responsable de área en labores de coordinación equipo interno/externos......
Requisitos del puestorequirements: native speaker of dutch (netherlands or belgium) or french (belgium)... how to refer someone: share the link to the form with your friends and family and ask them to register, when registering, they should select “referral” in the 'how did you find out about this opportunity?'......
Requisitos del puesto native speaker of dutch (netherlands and belgium) or french (belgium)... how to refer someone: share the link to the form with your friends and family and ask them to register: https://dataforcecommunity... if you have any questions, contact us at: *****@*****... com/project/tahoe-nl?/fill?id313=df035......
Com work towards team and individual goals for key performance indicators like productivity, conversion rates, opportunities, and pipeline diligently document customers' notes and deal details throughout a customer's interaction (using salesforce... relocation package a permanent presence of coaches......
Closely collaborates with information architect and system leads of it domains... your profile: bachelor's or master's in information technology or equivalent education with it focus... keep reading it can be just what you're looking for! responsibilities: accountable for driving and executing data......
Is fatigue the only thing progressing in your career? it does’nt have to... and if cambridge university looks good on any cv, it is not just that that makes us the right choice for you... working in a 'major trauma centre' comes with a variety that will get you to see it all and make you the best nursing......