IT HELPDESK, HIBRIDO
Descripción de la oferta de empleo
Excellent Job Opportunity!
At Krell Consulting we are looking for an IT Helpdesk profile to work with one of our most important clients as a Freelance.
Description
- Vacant Position User Support Team Member
Description of Tasks
- Provision of ICT Service Desk first line support to end-users.
- Provision of user workplace support services Management of desktops laptops printers and other peripherals installation and configuration of software overall end-user support.
- Application support.
- Collaboration and support of the day-to-day operations of the ICT department.
Detailed Tasks
- Deployment and configuration of computers.
- Resolution of incidents (hardware software).
- Handling of service requests.
- Escalation of incidents and monitoring of their resolution.
- Management of services handled by the user support team (e.g. video conferencing equipment).
Requirements
Deep knowledge in the following technical areas
- Microsoft Windows technologies (Windows 10)
- Hardware (desktops laptops Teams MTR devices)
- Microsoft M365 Cloud services (Teams OneDrive SharePoint Online)
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook (very important)
- Configuration administration and support of desktops laptops printers and other shared resources in a network environment
- User administration including aspects related to platform image creation maintenance and updating security and confidentiality
- Good organizational and problem-solving skills
- Ability to work autonomously and as part of a team
- Ability to prioritize and organize work to meet agreed standards and deadlines
- Service-oriented attitude
- Excellent English oral and written communication skills and ability to interact effectively with Fusion for Energy representatives
Additional Highly Valued Knowledge/Concepts
- Networks (IP addressing routing DNS DHCP etc.)
Microsoft Active Directory
GPOs (Group Policy Objects)
4. Delivery of Service
- Place Fusion for Energy premises in Barcelona
- Working Hours During normal working hours (2 shifts 8am-5pm 9am-6pm)
- Mode Hybrid. Teleworking is allowed but only after the probation period (approximately 3 months) and once fully integrated into the team. Mode 50 (one week teleworking one week on-site).
If you think you meet the requirements do not hesitate to apply! We will contact you as soon as possible.
Windows 10, MS Outlook, MS Teams, One Drive, SharePoint, Networking
Windows 10, MS Outlook, MS Teams, One Drive, SharePoint, Networking
Detalles de la oferta
- Krell Consulting & Training
- Sin especificar
- 26/08/2024
- 24/11/2024
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