IT WEB ANALYST - MINOR HOTELS EUROPE & AMERICAS - MADRID

ABOUT USMinor Hotels is a global hospitality group operating over 540 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas.As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today’s global travellers through its diverse portfolio of eight hotel brands – Anantara, Avani, Elewana, NH, NH Collection, nhow, Oaks and Tivoli.As part of Minor Hotels, the region of Minor Europe and the Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands.JOB SUMMARYFunctional WEB analyst working in the IT department together with Ecommerce, Marketing and Digital Sales areas providing support, analysing business needs, and coordinating technical evolution with the technical providers and stakeholders.KEY ACCOUNTABILITIESIT web analyst to work within the IT Web team covering the functional maintenance of the Ecommerce platform.Responsibilities:Issue and RFC management: Identification, analysis, follow up with all the stakeholders: internal departments and service providers. Ensure quality solutions: consistent, efficient and aligned with standards and compliant with security requirements.Work tightly with infrastructure team to ensure the correct availability of the platform and technical processes.Coordination and follow up with other internal teams to achieve the resolution of the issue..EXPERIENCEAt least 2 years working in applications maintenance teams within web development environments.Technical Knowledge:JIRA or other ticketing tools.Relational databasesWeb Programming methodologiesValuable technical requirements:Google AnalyticsTridion or content management toolsSEOSAP ERPSoapUIJavaScriptHtmlSQLGoogle AnalyticsCloud platforms: AWS, Google…QUALIFICATIONSUniversity degree (or similar). Web development specializationFluent English, written and spokenADDITIONAL INFORMATIONYou may be required to work nights, weekends, and/or holidays under exceptional circumstances.Location: Madrid (Santa Engracia, 120).At the moment, hybrid working model (3 days at office – 2 days at home).TEAM MEMBER BENEFITSAt Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Join a global hospitality group and unlock endless opportunities for growth and success in an international environment. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits for being part of our Company:Development opportunities and training programs. We offer a range of learning resources and platforms to help you develop your skills and knowledge in different professional areas and languages. You can also enjoy internal mobility opportunities within our global hospitality group, exploring new challenges and cultures in different locations and brands.Be Worldwide. As well as enjoying our hotels as a guest, you will also be able to experience different cultures and learn from diverse teams in a company where more than 150 nationalities are represented.Inclusive work culture. We value and celebrate diversity by fostering a respectful and inclusive environment where everyone can thrive and belong. We promote equal opportunities and empower our team members to express their unique perspectives, talents and contributions. We embrace different backgrounds, cultures, identities and abilities as a source of enrichment and innovation for our Company.A culture of continuous listening and feedback. We strive to create a work environment that truly engages you, and the best way to achieve this is to listen to your feedback, needs and concerns at key moments in your life as a team member. We also encourage open and honest communication between managers and team members, as well as among peers, as a way of learning and growing together.Wellbeing initiatives. We care about your physical and mental health by providing you with tools and initiatives that can help you improve your wellbeing, such as flexible working conditions, internal sports clubs and workshops.Sustainable and Volunteer initiatives. We want to involve our team members in our commitment as a responsible Company, so we promote and encourage participation in various social and environmental volunteering activities in cooperation with foundations and NGOs.Special rates and promotions for team members. Access to an advantageous team member rate and special discounts to enjoy our hotels around the world. You can also enjoy exclusive benefits through our corporate loyalty programme and many other benefits for your friends and family.