LATITUDE CUSTOMER SUPPORT (WITH ITALIAN, GERMAN OR DUTCH) - MADRID BASED
Descripción de la oferta de empleo
It’s personal.
As a leader in medical science, we’re committed to solving the challenges that matter most – united by a deep caring for human life.
If you’re a natural problem-solver with the imagination, courage, and spirit to make a meaningful difference, there’s no better place to build your career.
Location.
On site working schedule (5 days in the office), in our hub in Madrid, Spain.
About The Role Are you multilingual and want to use your language skills in an international environment to provide global support to clinicians and patients? Do you enjoy helping people? Then you are the person we are looking for to join our team to support LATITUDE Remote Monitoring.
We are currently looking to reinforce our international team which provides global industry-leading support on LATITUDE Remote Monitoring, a system which allows patients implanted with a cardiac device to be monitored remotely by their physician.
In this role, you will be responsible to.
Provide global industry-leading support to customers via multiple communication pathways (phone, email, etc.).
Analyse and assess product operation and make recommendations for remote management.
Educate, support and train customers through phone consultation and written correspondence.
Document and evaluate customer inquiries, comments and concerns.
Achieve and maintain proficiency for LATITUDE.
Achieve and maintain working knowledge of clinical product operation.
Create relevant training document.
What are we looking for in you? Fluent in two out of the following languages.
Italian, German or Dutch (at least C1 level); Good English level (at least B2); Experience in a customer care or a client-facing role would be a strong plus; Knowledge of mobile device would be a plus; Well organized, good problem-solving skills, good communication in various languages and proactive person; Able to work office-based for the first year in the company.
What We Can Offer To You Permanent contract; Attractive benefits; Career Development; Possibility to make an impact; Fast Growing and international environment.
Location.
on-site working schedule (5 days in the office), in our hub in Madrid, Spain.
We, Boston Scientific, are an equal employment opportunity employer.
We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
Detalles de la oferta
- Boston Scientific
- 19/11/2024
- 17/02/2025
Fluent in the requested language working proficiency in english previous sales experience (preferably b2b) experience with crm... comfortable in a goal-driven environment and attaining goals with a broader team excellent communication and presentation skills, both written and verbal goal-oriented......
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
Our client is one of the biggest b2b it and telecommunication hardware resellers in europe, with more than 20 years of experience... responsibilities as a sales representative your key responsibilities of this role include: - sales via customer enquiries and following up leads - answering clients request......
Building strong relationship with the clients... you are able to tailor solutions based on customers’ needs... showing them the benefits of build a partnership with the company... during your day you will be:- cold caling potential independent retailers in german & english... staff discount......
The goal of the position is to bring support to the different areas of the port business field... university degree high excel and pbi abilities sales understanding of diverse market requirements financial understanding (business plan, financial kpis) good disposition to collect data on customer facilities......
• fluency in french or german (b2/c1 level at least)... • work directly with our clients as an active member of an agile project team... • opportunities for growth with a training budget that you can use for courses and conferences... • a chance to be promoted twice a year and a clearly defined career......
Madrid lifestyle program (for tefl holders) with spanish: 1... job with us and other partner english academies... we hook you up with work as an assistant in a junior high or high school in madrid... with us you pay only once, future years are tuition free... with us you only pay the first year (madrid......
Madrid lifestyle program (for tefl holders) with spanish: 1... job with us and other partner english academies... we hook you up with work as an assistant in a junior high or high school in madrid... with us you pay only once, future years are tuition free... with us you only pay the first year (madrid......
Madrid lifestyle program (for tefl holders) with spanish: 1... job with us and other partner english academies... we hook you up with work as an assistant in a junior high or high school in madrid... with us you pay only once, future years are tuition free... with us you only pay the first year (madrid......
Dutch, german or french are valuable... strong sales and customer relationship-building skills... building relationships with guests over many years... familiarity with various platforms, such as airbnb, vrbo, and booking... knowledge of technology, experience with otas and other similar platforms......
