O2C COLLECTIONS SPECIALIST (GERMAN SPEAKER) - FMCG COMPANY
Descripción de la oferta de empleo
Responsible of coordination with local finance teams, Customer Service, Sales, and Operations.
Escalates, if needed, relevant matters to the Order to Cash Supervisor, to ensure regions OtC processes are efficient and compliant and that a positive customer experience is provided to customers.
Establishes and keeps good relationship with other teams. A team player.Collections and Accounts ReceivablesResponsible of the region coordination with the customer, Collections of both overdue, and to be due invoices.
Performs cash application processes, AR related management on a timely and accurate manner
Follows the region directive to achieve monthly collections target, reduce deductions, clear overdue, and reduce unapplied balances.
Performs the region strategies to reduce DSO and past due Invoices while improving customer satisfaction.
Ensures dispute escalations are properly handled in a customer friendly manner
Responsible of clearing due invoices, this may include investigation and resolution of issues and coordination with both dispute team, regional team, Customer Service, Sales and Operations.Personnel:Participates and promotes a culture based on collaboration, teamwork, accountability, and inclusiveness in the team.Services:Works towards Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) objectives for the month.Continuous Improvement:Identifies areas that will benefit from process improvements to propose to Supervisor Order to Cash and supports selected projects.Communication and ReportingEnsures clear, effective upward feedback and reporting.Compliance:Ensures compliance on operational accounting policies and procedures
Ensures the integrity of the financial accounting systems and controls under his management.2-4 years of experience in Order to Cash, Billing and Collections or Customer service
Open to work in international environments
English as business language and local language to support the region
Excellent interpersonal skills with the ability to influence and develop relations at all levels
Flexibility and ownership
Team player in an multi cultural environment
High degree of orientation in customer service
Good negotiation skills
High School, Vocational Certificate, Post Secondary Diploma
Detalles de la oferta
- Page Personnel ETT
- Sin especificar
- 20/08/2024
- 18/11/2024
Showing them the benefits of build a partnership with the company... during your day you will be:- cold caling potential independent retailers in german & english... requisitos del puestoyou are the ideal candidate if:- you are fluent in german and have an advanced level of english... staff discount......
Responsibilities answer inbound calls from customers to provide after sales support, schedule appointments, provide commercial information, as well as other services as requested by the company within guidelines/goals established by the client and contact center management consistently achieve call,......
• fluency in french or german (b2/c1 level at least)... • lots of teambuilding activities, trips, hobby groups and cultural events to create a company powered by teamwork... • work directly with our clients as an active member of an agile project team... • ability to work in the european union......
Si quieres ayudarnos a construir este proyecto como si de tu propia empresa se tratará, desarrollando productos, creando procesos, analizando y tomando decisiones ¡no lo pienses más !este es tu lugar! ¿qué hace un account specialist en rankia? cómo account specialist tendrás la oportunidad colaborar......
We are looking for a junior technical customer success specialist to join our customer success team... apply problem-solving skills and resourcefulness and show our customers what customer obsession is really about... 5-week initial period to gain knowledge in technology, product, and communication areas......
Como parte de nuestros planes de expansión, estamos buscando un content specialist en prácticas para que aprenda a: - desarrollar la estrategia de contenido alineada con los objetivos de tráfico a corto y medio plazo... en el área de inversión en mercados de rankia, ayudamos a tomar mejores decisiones......
Como parte de nuestros planes de expansión, estamos buscando un content specialist en prácticas para que aprenda a: - desarrollar la estrategia de contenido alineada con los objetivos de tráfico a corto y medio plazo... en el área de inversión en mercados de rankia, ayudamos a tomar mejores decisiones......
Requisitos del puestorequirements: native speaker of dutch (netherlands or belgium) or french (belgium)... referral programknow someone aged 55-70? join our referral program!earn 25 usd for each referred participant in this age range who successfully completes the project... our division focuses on gathering......
Requisitos del puesto native speaker of dutch (netherlands and belgium) or french (belgium)... tasks: record your voice while reading scripts and having short conversations with our designated personnel, according to the guidelines provided... there are no restrictions on your permanent residence or......
We are looking for a graduate specialist in blue economy, to join a multi-skilled team specialized in r&d;, innovation and consultancy projects in the field of maritime transport, logistics and ports... − availability to travel... − excellent teamwork skills... otros datos del puesto− full time employment......
