PRODUCT EXPERT / CONSULTANT - MONDA, MÁLAGA

Description We are looking for a Product Expert to join our team in Germany from Spain! In this role, you’ll work closely with clients who have subscribed to our software, helping them configure and optimise their environments to meet their business needs.
If you’re a problem solver, passionate about workflow automation, and love collaborating with clients to create tailored solutions, we want to hear from you! Are you ready for an exciting challenge where your project management and sales expertise can not only drive economic success but also make a positive contribution to the energy transition? We're thrilled to be building Europe's leading all-in-one solution for sustainable installation companies in the fields of photovoltaics, electricity storage, heat pumps, and charging stations.
These companies are at the forefront of making the energy transition a reality and reducing CO2 emissions.
Best of all, they’re spearheading the shift towards a greener, more sustainable future! Our solution is a game-changer, empowering these companies to significantly increase their revenue per order.
Join the energy revolution and help us transform Europe's energy supply in a sustainable way! Responsibilities.
- Client Consultation.
Meet with clients who have subscribed to the software to understand their business workflows and how they want their environment to be configured.
- Customisation.
Create custom invoice and offer templates and configure client accounts to match their requirements.
- Software Expertise.
Develop a profound knowledge of the software, staying updated on its features, capabilities, and updates.
- Workflow Optimisation.
Collaborate with clients to understand their workflows, identify pain points, and propose improvements using the software.
- Automation Creation.
Design and implement automations within the software to streamline client processes.
- Problem Solving.
Offer creative alternatives or solutions when a client’s request cannot be fulfilled with current software capabilities.
- Client Support.
Act as a trusted advisor, thinking proactively with the client and ensuring they maximise the value of the software.
- Travel to Clients.
Be prepared to travel to meet with clients as needed; a valid driving licence is required.
- Sales Support.
Join trade fairs and events to assist the sales team in acquiring new clients.
Qualifications.
- Experience with installation companies photovoltaics, electricity storage, heat pumps and their business processes, would be a big plus - Proven experience in client-facing roles, preferably in software configuration or consulting.
- Strong understanding of business workflows and an ability to analyse and optimise them.
- Experience with automation tools and configuring software environments.
- Basic knowledge of programming or software development.
- Exceptional problem-solving skills and the ability to provide creative solutions.
- Strong communication and interpersonal skills to effectively collaborate with clients.
- Languages.
German native, English intermediate additional languages are a plus.
- Proactive, detail-oriented, and committed to delivering an exceptional client experience.
What We Offer.
- A dynamic and collaborative work environment with teams across Europe.
- Opportunities to grow and expand your expertise in workflow optimisation and automation.
- The chance to work with a diverse client base that is committed to advance the sustainable energy transition.
- Opportunity to work from our Dutch (Deventer) Office, German (Berlin) Office or Spain (Málaga) Office.
- Competitive compensation and benefits.
How to Apply.
If you’re passionate about technology, problem-solving, and delivering value to clients, we’d love to hear from you.
Please submit your resume and a cover letter detailing your experience and why you’d be a great fit for our team.