PROGRAM ASSISTANT, SCHOOL OF POLITICS, ECONOMICS & GLOBAL AFFAIRS IN MADRID | CAREERS AT MADRID

Overview Are you ready to join a dynamic team of professionals who are revolutionizing the way we learn? IE University is seeking a highly skilled and creative Program Assistant to contribute to our cutting-edge educational initiatives within the IE School of politics, Economics and Global Affairs Masters department!   The Program Assistant is the first point of contact with students, professors and providers for events on a day-to-day basis.
The Program Assistant will assist the Program Management team by carrying out all administrative tasks necessary for the smooth running and delivery of the program.
This role reports to the Program Manager and the Executive Director.
In particular, this role is suitable for a person aware of the importance of customer service, with qualities of good adaptation to different scenarios, a good understanding of the priorities of a management team and capable of carrying out tasks as diverse as important at the same time.
Why IE University?   IE is an international university based in Spain that offers programs in business administration, international relations, economics, law, sciences, technology, design, and humanities.
Recognized as a leading educational institution in Europe and the world, IE delivers several master's degrees included in the top 10 in the world according to the Financial Times, The Economist, Forbes, QS and other rankings.
With around students, 83% of them from foreign countries, and an active network of over alumni from 176 countries, IE is characterized by its diversity and openness to the world.
The University is supported by 31 international offices, which organize over events every year.
Our Purpose   At IE University, we foster positive change through education, research, and innovation.
As a transformative educational institution, we empower students to make their mark on the world.
We provide them with the skills, knowledge and environment needed to make a difference, and they join a supportive and international community that lasts a lifetime.
Our spirit of innovation and entrepreneurship has allowed us to drive change and constantly stay at the cutting edge of higher education.
And through diversity, we have harnessed the power of people while also understanding and embracing the importance of humanities.
Our People   At IE we are.
People-driven Change Builders Autonomy Enthusiasts Communication Enthusiasts Knowledge Champions   We are looking for a person to join a full-time position based in Madrid (Maria de Molina 31 BIS).
Responsibilities Your role as a Program Assistant will involve.
The candidate must feel comfortable working in a busy environment that will require multi-tasking and the ability to manage a high volume of work.
We are looking for a person prepare to understand the main tasks of the position and to act proactively.
Also, the successful candidate should be detail-oriented, enjoy interacting with students, and being a team player.
The most relevant tasks managed by the Program Assistant include but are not limited to.
Attend and support the students and professors on a daily basis.
Manage a high volume of e-mail and respond on time to student queries.
Liaise and coordinate with other departments (Registrar, Planning...) on a wide range of administrative issues.
Process internal expense reports and doing a good use of budget.
Compile and update databases with student information.
Manage the logistics of the program deliveries caterings, organization of extracurricular events (simulations, visits, etc.) and travel arrangements.
Analyze existing data-gathering systems and procedures to support their improvement and the development of new ones.
Deep knowledge of the program's timelines in order to work proactively and independently on the delivery of them.
Coordination of trips for students, faculty and staff of the department.
Prepare summaries of meetings with stakeholders that help the team know what actions to focus on to improve programs.
Prepare communications for students and candidates aligned with the School mission and goals.
Qualifications To thrive in this role you should have.
Bachelor's Degree.
Fluency in  Spanish and English, and good communication skills (verbal and written).
A track-record of customer interface, excellent organization skills, and a \"ccan-do attitude\"d.
Ability to research, analyze and present material clearly and concisely Proficiency in Microsoft Office (Word, Excel and Powerpoint).
Curious, open to learn and with team-working skills.
Strong desire to work in a multicultural environment.
Candidates must possess a valid EU work permit.
Ability to deal with complex requests and have objective criteria according to the Institution's policies.
It's time to bring your best and make your mark.
u202fNow the choice is yours!   If you want to be part of this educational revolution,\u202fwe invite you to apply and be part of our amazing team at IE University.