PROGRAM OPERATIONS ASSISTANT, BUSINESS SCHOOL IN MADRID | CAREERS AT MADRID

Overview Are you interested in joining a dynamic and international team of professionals to transform education?  IE Business School  is looking for a Program Operations Assistant to join its team!    The Program Operations Assistant will handle back-office and clerical duties while providing essential support to internal stakeholders, including Program Management, Faculty, the Registrar's Office, Planning, Publishing, IT, and more.
This role is crucial in ensuring the smooth operation processes of the Business School academic programs.
Why IE University?   With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education on its head through disruptive teaching.
We count on high-level faculty who bring real-world experience into the classroom and foster a hands-on approach to learning.
Our Purpose   At IE University, we foster positive change through education, research, and innovation.
As a transformative educational institution, we empower students to make their mark on the world.
We provide them with the skills, knowledge and environment needed to make a difference, and they join a supportive and international community that lasts a lifetime.
Our spirit of innovation and entrepreneurship has allowed us to drive change and constantly stay at the cutting edge of higher education.
And through diversity, we have harnessed the power of people while also understanding and embracing the importance of humanities.
Our People At IE we are.
People-driven Change Builders Autonomy Enthusiasts Communication Enthusiasts Knowledge Champions   We are looking for a person to join a full-time position in Madrid.
Responsibilities Your role as Program Operations Assistant will involve.
Project Management.
Support short, medium, and long-term projects related to logistics, planning, and communication with various departments.
This includes managing grade releases, syllabi, and other administrative matters.
Attention to Detail.
Handle sensitive information, including grades and ethics committee matters.
Compile and organize student data and other program-related information with precision.
Problem-Solving.
Address concerns and queries from faculty and front-office colleagues.
Resolve issues related to program management with quick and effective solutions.
Proficiency in Excel.
Utilize Excel for capturing and recording data, applying shortcuts and formulas, and sorting and filtering information.
Customer Orientation.
Serve as a liaison between professors, internal stakeholders, and occasionally external parties, addressing questions and comments related to program academics, logistics, and administrative tasks.
Communication Skills.
Demonstrate excellent verbal and written communication skills.
Proficiency in English and Spanish is required.
Team Collaboration.
Work effectively in a collaborative environment, showing a proactive and positive attitude.
Display strong organizational skills and a commitment to a multicultural work environment.
Qualifications To thrive in this role, you should have.
Proven track record of interpersonal skills and a can-do attitude.
Strong organizational abilities and a meticulous approach to handling administrative tasks.
Experience in a multicultural setting is a plus.
It's time to bring your best and make your mark.
u202fNow the choice is yours!   If you want to be part of this educational revolution,\u202fwe invite you to apply and be part of our amazing team at IE University.