RESERVATIONS INTERN - JUMEIRAH MALLORCA

About Jumeirah & the Hotel.
Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.
Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.
Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over colleagues, representing over 106 nationalities.
As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.
Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.
Jumeirah Mallorca is located on a cliff and surrounded by pine forests looking over the fishing town of Port Soller.
Its 121 spacious guestrooms and suites, all with private terrace or balcony, enjoy stunning views of the port, the Mediterranean Sea and the impressive Tramuntana mountain range, a UNESCO Heritage site.
The hotel offers two restaurants, four bars, two swimming pools and a Talise Spa.
The hotel is divided into eleven low-rise structures ensuring that visitors experience a truly exceptional and natural environment.
About the Role.
An opportunity has arisen for a Reservations Intern position to join our Reservations department in Jumeirah Mallorca.
The main duties and responsibilities of this role.
Answer the phone by filtering the calls as switchboard/operator and answer calls as reservation agent.
Assist in answering emails regarding customer requests as well as quotes from customers and agencies.
Enter reservations into our system.
Support the Booking agents with other functions needed.
Learn to know in depth the Department of Reservations and Revenue.
About you.
The ideal candidate for this position will have the following experience and qualifications.
Qualification Studies related to hospitality.
Hospitality or guest service experience will be strength.
Skills Fluent in English German language will be strength.
Pleasing personality with a good attitude Knowledge about IT and PMS System, preferably Opera Open minded and flexible About the benefits.
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brand in the hospitality industry.
This includes excellent training and development opportunities, uniform, laundry services, meals during working hours and retail leisure discounts.
We also provide shared accommodation for our trainees.