SALES ADMINISTRATIVE / CUSTOMER SERVICE (B2B) – GERMAN SPEAKER

An excellent opportunity as a Sales Administrator / Customer Service B2B (order to cash) with German is now available in Barcelona, within a company that provides solutions and manufacturing for the food, beverage, and nutrition industry.
About the role.
As part of a busy team, you will be responsible for supporting the commercial team in the daily execution of the core duties detailed below.
You will be a key figure in the customer service experience, with direct contact to both clients and suppliers.
Tasks.
• Taking, confirming and inputting customer orders • Monitoring customers and liaising closely with commercial, logistics and quality departments • Inputting purchase orders • Dealing with customer queries and responding in a timely manner • Sending any requested quality documents to customer and liaising with quality team when necessary • Sending product samples to customers when required.
This will involve either handling samples in the • office or liaising with warehouses to request samples from sample stock or from inventory.
• Sending price quotes to customer, liaising with Product Management team for this and collecting necessary information from customers • Assisting with lead qualification • Login opportunities & quotes on CRM system • Monitoring shipments to customers when necessary and always ensuring a high level of customer service • Review and control stock levels for key accounts, ensuring sufficient inventory for contracts • Produce reports for senior managers.
• Make travel arrangements for senior managers and as required for members of the commercial team • Any other task at manager’s discretion.
Requirements.
• Fluency in English and German is required • Detail oriented with excellent organisational skills • Experience in similar supporting commercial role • Experience on any ERP system • Proficiency in MS Office applications • Advance Microsoft PowerPoint • Advance Microsoft Excel • Enthusiastic and eager to learn • Outstanding communication skills both written and verbal • Professional business presence and acumen • Self-starter, and happy to take the initiative • Commitment to customer service (internal and external) • Strong ability to multi-task with results-oriented mind-set • Calm individual who can operate under pressure, manage deadlines, and the demands of a busy office environment.
• Have enthusiasm for a fast-paced, dynamic environment where products and programs are evolving as the business grows.
The successful candidate will need to be very comfortable with working in a fast -paced and constantly evolving commercial environment.
Excellent business communication skills are a must, as is being self - motivated, and being able to multi-task – all while maintaining a high level of accuracy.
It is important to be able to work across simultaneous projects, often under pressure.
If you are a professional with experience directly related to the position and excellent communication skills, the Sales Administrator / Customer Service B2B (order to cash) and speaks German, the role is for you.
Apply now for this exciting position and start a new professional challenge! We look forward to meeting you!