SENIOR SOFTWARE ENGINEER

Role Purpose.
The role is responsible for operating and supporting Oracle BRM, (Billing and Revenue Management) focusing on services availability and providing great customer experience to internal and external customers.
Key accountabilities and decision ownership.
Operations and maintenance of Oracle BRM (versions 7.
and up)  Incident, problem management and analysis (Level 2)  Coordinate with remote teams and vendors for Incident/Problem resolution  Review deliverables from Vendors and IT Delivery Engineers  Execute deployments of projects or hotfixes in production  Monitor day to day activities and report performance KPIs to stakeholders  Participate in operations automation initiatives (CI/CD, DevOps, monitoring tools)  Fine-tune Oracle BRM components to improve performance and stability  Lead the activities of a team of offshore support engineers    Core competencies, knowledge and experience.
Demonstrate ability to.
Build a strong understanding of the business processes  Understand Problems and be able to identify the root cause and suggest optimal solutions  Collaborate with business and IT partners (on-shore and off-shore)  Collaborate with peers in conducting code reviews, peer consultations, and providing technical feedback within the team  Excellent analytical and troubleshooting skills Excellent written and oral communication in English    Must have technical / professional qualifications.
Bachelor’s Degree in Computer Science or Engineering or previous demonstrated work experience.
5+ years application development or operations in a corporate environment using Oracle Siebel  Good knowledge of Billing Systems such as BRM or related  Experience on using some of the below technologies.
Oracle PL/SQL  Web Services (SOAP/REST) and integration with middleware systems (Oracle OSM, Fusion Middleware)  Unix scripting  SPLUNK dashboards  Preferred experience on Telco industry  Not a perfect fit? Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background.
If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
What's in it for you Competitive pay, bonus & remuneration package  Private Health & Medical Insurance   Hybrid way of working.
a blend of 60% remote and 40% office-based working, including the option to work up to 20 days from abroad  Remote work equipment to help you create a comfortable, ergonomic workspace at home   Unlimited access to learning resources and trainings  Vodafone Parental Leave.
16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service   Spirit of Vodafone Day.
one day each quarter dedicated to your personal development  Extra days off.
Vodafone Day, Family Day, Volunteering Day   Needless to say, we cater for your communication wherever you are  Office amenities (subject to the office location).
such as restaurant, beauty corner, gym and parking  Special employee offers and discounts  #LI-Hybrid #Vodafonespirit #Togetherwecan Who we are You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa.
But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that's Vodafone, Vodacom or _VOIS, you'll feel a sense of pride and purpose as you contribute to our culture of innovation.
We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices.
We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can.
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded.
We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
We actively encourage everyone to consider becoming a part of our journey.