SENIOR UX RESEARCHER

About Us At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond.
With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows.
Building on this expertise, we are now launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.
Join a Company that is Powering the Future of Finance with AI RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year’s Top 100 Next Unicorns by Viva Technology.
We're now preparing to launch Bigdata.
om, a next-generation platform aimed at transforming financial decision-making.
About the Role We are seeking an experienced Senior UX Researcher to join our dynamic team and drive user-centered design insights across our product suite.
As a UX Researcher, you will play a key role in understanding user needs, behaviors, and expectations, translating these into actionable insights for product development and design.
You will work closely with product managers, designers, engineers, and other stakeholders to ensure a seamless user experience.
You will report directly to the Senior Front End Product Manager and collaborate with various departments, including Product Management, Engineering, Design, and Customer Support.
What You Need to Succeed.
Minimum of 3 years of experience in UX research, with a strong focus on qualitative and quantitative research methods.
Excellent understanding of user-centered design principles and experience with usability testing, user interviews, surveys, and data analysis.
Proficiency with UX research tools and software, such as DoveTail, UserTesting, Hotjar, Customer.
o or equivalent.
A track record of success in translating research findings into actionable product and design recommendations.
Ability to collaborate effectively with cross-functional teams, providing insights that shape product strategy and design.
Experience executing on all facets of the user research process across all phases of growth.
Strong analytical skills with experience using product analytics to inform the product's UX strategy.
Excellent communication skills to articulate research findings to both technical and non-technical stakeholders.
Familiarity with Agile methodologies and the ability to work in a fast-paced environment.
Demonstrated ability to manage multiple projects and prioritize tasks effectively.
Your Responsibilities.
Conduct comprehensive UX research to understand user needs, behaviors, and pain points across the product life cycle.
Design and execute research studies, including usability tests, user interviews, and surveys, to gather insights.
Analyze research data to identify patterns, trends, and key insights that inform product and design decisions.
Collaborate with product managers, designers, and engineers to translate research findings into actionable product enhancements.
Present research findings to stakeholders and provide recommendations for product improvements.
Advocate for user-centered design principles within the organization.
Stay up to date with industry trends and best practices in UX research and incorporate them into research strategies.
Foster a culture of continuous improvement and innovation within the UX team.
What's in it for You? You will work with the latest technologies.
Our Headquarters is located in Marbella.
Following the onboarding period, we offer a hybrid work model, allowing for up to 2 days remote per week.
Free Company shuttle bus from Malaga, Fuengirola, Riviera and Estepona.
You will have ownership of projects working in a collaborative environment where we will value your contribution.
You will work in an agile environment able to react quickly to changes with a fairly flat hierarchy.
As we encourage continuous learning, we will support your ongoing training.
Diversity is in our DNA! You will work in an international environment (over 29 nationalities and 24 languages spoken!) We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Candidates with EU legal working status will be considered.
The ability to communicate effectively in English, both in writing and verbally, is a must.
Knowledge of Spanish is not a business requirement.