TECHNICAL SUPPORT IN BARCELONA (GERMAN SPEAKER)
Descripción de la oferta de empleo
Supporting clients’ activities by offering world-class service to their customers while working on projects of top prestigious and worldwide brands by; Answering incoming customer queries promptly Identifying issues and providing effective solutions to ensure customer satisfaction Recording customer data accurately in the CRM system Providing ad-hoc support as required Being a team player and collaborating for the success of the team and project What's in it for you? Permanent contract at 39h/week (probation period 2 months) Working in an international Team on site in Poblenou, Barcelona Language classes International Environment Activities every week Discounts on certain products (health insurance; technology etc).
Skills, qualifications and interests you need to succeed in this role.
A native-level proficiency in German and a C1 level of English Living in Barcelona Excellent listening skills and proficient communication abilities A drive for excellence and professionalism Strong teamwork skills and dedication to collaborative success Excitement about intercultural communication and the expatriate lifestyle A valid Spanish work permit (required).
Your Future Company.
Your future company is a global leader in the BPO industry.
With employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands.
The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.
Detalles de la oferta
- Sin especificar
- 15/10/2024
- 13/01/2025
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