TRABAJO INCIDENT PROCESS IMPROVEMENT MANAGER MÁLAGA, MÁLAGA

Providing support to the line manager with relevant information on the team under his responsibility to feed the talent pipeline meetings...

You'll be responsible for making sure that the hiring process is efficient and the same standards are followed... what you'll do build and maintain high-performing...

Identify process gaps and accordingly provide recommendation in areas requiring improvement based on the client's business process and industry practice...

Commitment to continuous improvement and growth... strong problem-solving skills with a focus on incident and ticket resolution... job description requisition id: ...

Build, implement and propose process improvements... research best practices within and outside the organization to establish benchmark data and use continuous process...

Develop and maintain a vendor management program to evaluate and monitor vendor performance, ensuring service level agreements (slas) are met and driving continuous...

In addition, the hr generalist role executes hr initiatives along the hr strategy that enhance employee engagement and continuous improvement of the employee experience...

Willingness to travel to agents/mocs for process auditing and to maintain hands-on involvement in process improvements... experience in training and onboarding specialists...

incident management: familiarity with incident management processes and frameworks... operational excellence: experience applying sre principles, with a focus on...

Experience with incident management processes and a proactive approach to preventing downtime and service interruptions... ensure reliability and uptime by developing...

Participate in the continuous enhancement of the support process effectiveness (response times, customer satisfaction, etc... analyze issues and identify patterns...