TRABAJO GUEST SERVICE MANAGER DUTY SANT ADRIÀ DE BESÒS, BARCELONA

Department: guest relations... assist with training hotel staff on guest service best practices and vip protocols... maintain accurate records of guest preferences...

Provide warm, sincere and engaging service... ensure exceptional service and guest satisfaction, addressing any issues or complaints promptly and effectively...

Handle cash and credit transactions, ensuring the accuracy of guest billing... handle guest complaints and inquiries promptly in a professional and empathetic manner...

Handle cash and credit transactions, ensuring the accuracy of guest billing... support and assist team members in handling guest inquiries and requests and in resolving...

Prior experience in customer service... consistently offer professional, friendly and engaging service... assist guest with general information when front office...