TRABAJO HOSPITALITY GUEST SERVICE SENIOR SANT ADRIÀ DE BESÒS, BARCELONA

Department: guest relations... assist with training hotel staff on guest service best practices and vip protocols... put guests at the center of everything, striving...

Provide warm, sincere and engaging service... ensure exceptional service and guest satisfaction, addressing any issues or complaints promptly and effectively...

Handle cash and credit transactions, ensuring the accuracy of guest billing... handle guest complaints and inquiries promptly in a professional and empathetic manner...

Handle cash and credit transactions, ensuring the accuracy of guest billing... support and assist team members in handling guest inquiries and requests and in resolving...

Assist bartenders with guest service at any busy period... experience in hospitality within food & beverage... consistently offer professional, engaging and friendly...

Monitor quality of service and product... promote guest satisfaction throughout the operation... respond to guest complaints in a timely manner...

Prior experience in customer service... consistently offer professional, friendly and engaging service... assist guest with general information when front office...

Comply with departmental policies, procedures, and service standards... 2 years of experience in hospitality within food & beverage... ** what's in it for you...

Experience in hospitality within food & beverage... owning the guest experience and creating unforgettable moments throughout their visit... department: porter...