APPLICATION SERVICE DELIVERY MANAGER

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals with over 145 years of service excellence.Job DescriptionThe Application Service Delivery Manager (SDM) is a key role within the Information Technology (IT) Corporate team as it is the role responsible from definition to development execution & support of all applications in scope.The SDM takes full accountability for the scoping and implementation of the approved business & IT demands, including dependencies identified in other areas. He/she ensures that deliverables are completed within agreed cost, timescale, budgets and are formally accepted by appropriate stakeholders.The SDM is also responsible for application support, ensuring that application incidents reduce over time and that they don’t impact business operations.He/she reports operationally to the IT Portfolio Owner. He/she provides effective leadership to the delivery teams, adopts appropriate project and support management methods and tools, manages the change control process and assesses and manages risks. He/she also prepares realistic plans and ensures that they are maintained and delivers regular and accurate communication to stakeholders.Specific Responsibilities:Know in detail the reference standards & best practices defined by Enterprise Architecture and Security SGS departments to ensure technical design quality and vulnerability compliance.Provide and/or validate technical design for all application development activities.Ensure developments meet both the technical and operational requirements (such as security, availability, maintainability, and performance), for custom-developed applications as well as standard package-based solutions and legacy applications, either by developing him/herself or by overseeing vendor work.Coordinate with the Service Delivery Manager to define technical debt reduction plans on legacy applications and implement them.Improve application environments management and deployment processes.Support critical production incidents resolution when needed.QualificationsBachelor’s degree and/or Master’s with relevant IT or Computer Science background.Excellent understanding of Software Delivery Life Cycle, Software Architecture, and development best practices.Relevant experience managing requirements through the entire delivery and operational life cycle.Able to translate complex or highly technical topics into simple concepts.Broad multi-technology knowledge, with focus on technologies more widely used in SGS (.Net C#, Angular, Vue.js, MS Dynamics, SQL Server, Azure technologies, Java, Spring).At least 5 years of relevant full-stack web application development using Microsoft technologies.Strong experience with development methodologies and tool sets (Agile, DevSecOps, Lean).Knowledge of SAST and SCA tools.Focused on delivery quality and security.Used to working in an international environment.Fluent in English.Additional InformationWhy SGS?Join a globally recognized and stable company, a leader in the Testing, Inspection, and Certification (TIC) industry.Enjoy a flexible schedule and hybrid work model.Access continuous learning opportunities through SGS University and Campus.Collaborate in a multinational environment with colleagues from various continents.Benefit from a comprehensive benefits platform.Apply Now:At SGS, we are committed to fostering an open, friendly, and supportive culture that thrives on teamwork. We value diversity and provide endless opportunities to learn, grow your expertise, and fulfill your potential. Apply now to join our motivated and dynamic team!