ASSISTANT STORE MANAGER

•
•
•
•
•
•
•
•
•
•
•
•
Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, produces a range of products under his signature Michael Kors Collection and MICHAEL Michael Kors labels. These products include accessories, footwear, watches, jewelry, men’s and women’s ready-to-wear, eyewear and a full line of fragrance products.
ASSISTANT STORE MANAGER
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
Leading with responsibility for all aspects of the management of thestore, the Assistant StoreManager is co-responsible for building and leading a team that is dedicated to driving the business. The Assistant StoreManager is also co-responsible for meeting all operational budgets and developing and maintaining a proactive business plan in collaboration with the Management Team. Major Responsibilities include but are not limited to:People•Inspire,leadandcoachthestoreteamtocreateacultureofperformancedeliveryandaccountability.•Supportrecruitmentoftoptalent,traininganddevelopingstafftobuildateamoftrueJetSetAmbassadors•Driveteamretention,ensuringactionableTalentandSuccessionplansareinplace•Support,implementandprovidefollow-upforalltrainingandonboardingfornewjoiners•Aspartofthemanagementteam,takeaccountabilityfortheregularevaluationoftheperformanceofeachJetSetAmbassadorprovidingfeedbackandcoaching•Ensureimageandgroomingstandardsarealignedwithbrandpolicy•Collaboratewithretailpartnersonsalesstrategies,productknowledge,brandstandardsandsellingservice•Practiceandrolemodelthecompanybehaviors,ensuringeffectiveuseofthebehaviortoolkitService•LeadtheteamofJetSetAmbassadorstoensuretheyareprioritizingexceptionalcustomerexperiencestodriveloyaltyandrepeatbusiness.•EnsureJetSetAmbassadorsmaintainclientcommunicationthroughutilizingallavailableclientelingapps•Proactivelymanageclientdatabaseandutilizeinformationtoincreasesales•Maintainfloorpresenceandleadbyexample•ProvidecoachingandsupporttoassistJetSetAmbassadorsinresolvingcustomerserviceissues,empoweringtheteamstomakedecisionsinthecustomer’sbestinterest•EnsuretoaddadditionalrevenuethroughlocalcustomereventsincollaborationwithmanagementteamSales•Meetandexceedsalesgoalsholdingselfandteamaccountablefortheresults•Analyzereports,anddevelopactionplanstoensureexpectationsaremetorexceeded•Trackandcommunicatebusinessresultsandopportunities,drivingsalesandproductknowledge•EnsuresalesandunitgoalsaresetforJetSetAmbassadorsandcommunicatedtoensureunderstandingJob Description Assistant Store Manager
Operations•EnsurestoremaintenanceandauditingprogrammeisalignedtoBrandstandards•EnsureintegrityofInventoryControlthroughbi-annualinventories•Ensurelosspreventionisakeypriority,assumingresponsibilityfortakingquickactiononearlyindicationsofanyloss,collaboratingwithLPRM•CollaboratewithStoreManagerandDVMtoimplementandmaintainallvisualmerchandisingdirectivesandensureexecutionofeffectivestrategies•Partnerwithlogisticsandproductteamstoensureappropriateassortmentforthestore,usingproducttoolseffectivelytomaintainsizeandstyleintegrity.•EnsurealltheCompanyCommunicationPlatformsareusedeffectively,andrelevantactionstaken.TechnologyProficiency:Highlighttheimportanceofleveragingtechnologyforentorymanagement,salesanalysis,andcustomerengagementJob Requirements:•Relevantprovenretailandmanagementexperiencewithafast-pacedretailer•Abletoworkandtocollaborateasacharismaticandinspirationalleader•Technologyproficient,knowledgeanduseofleveragingtechnologytodrivesalesandcustomerexperience.•Abletoworkunderpressureandtothriveinafast-paced,challengingenvironment•Excellentorganizational,interpersonalandfollow-upskillswithattentiontodetailandaccuracy•ProficiencyinRetailKPIsandMicrosoftOffice•FluentEnglishWe are an Equal Opportunity Employer M/D/F/V
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V