BUSINESS APPLICATION MANAGER

Dónde vas a trabajar? Multinational leader in the Retail Industry.
Operating on a global scale, they have a substantial presence in Madrid.
¿Qué harás en tu nuevo puesto? The role's mission is to support the business' direct-to-consumer strategy by leading IT projects and including retail, CRM, B2C and B2B areas, both from a technical and functional standpoint.
The successful candidate will join the team in a supportive and collaborative role with a focus and ownership of the applications belonging the direct-to-consumer area and will be responsible to optimize the business value delivered by projects and solutions, while promoting synergies & IT strategy of Group Technical Team and addressing the specificities and priorities of your scope.
Reporting to the Head of IT team, the IT Project Manager will have the following responsibilities.
Lead IT projects to support the business strategy and growth.
Manage complex IT projects within the retail industry, ensuring timely completion and meeting of objectives.
Monitor the proper usage of the tools by the final user developing KPIs and sharing them with Business Key Users.
Work with Business users to understand the business goals and propose solutions to improve processes, productivity, sales increase.
- Implement strategies for gathering, reviewing, and analyzing data requirements.
- Translate business requirements into functional and technical requirements.
- Prioritize requirements.
-Master strategic business process modelling, traceability, and quality management techniques Apply best practices for effective communication and problem-solving Strengthen the partnership with your internal customers.
* Be the point of contact for the Group Technical Expertise Center and be its representative on your perimeter.
* Ensure the right IT investments for your perimeter.
-Quantify and track business performance data.
-Oversee and consolidate IT budgets and costs for your scope.
* Give directives on IT expenses optimization of your perimeter in complete transparency.
* Monitor all projects & services and report on their progress.
* Bring added value in innovation by being proactive and using creativity Understand complaints and pressure points on projects and services and suggest alternatives.
Develop and implement surveys to know the satisfaction of internal customers.
Ensure high quality service and performance monitoring through monthly governance with your pairs Promote the services offered.
* Promote and sell relevant services within your perimeter, based on the service catalog.
-Help the branches to understand the added value of all these services.
-Propose and participate in the choice of technologies on projects.
* Collect needs and expectations to ensure the catalog's relevance and its enrichment.
* Contribute to create synergies between Brands, ensure the alignment of stakeholders, anticipate their needs, avoid out-of-process initiatives, and finally create maximum value based on the reuse of skills and experience.
* Work with the organization to ensure the consistency of the EMEA solutions with needs and participate.
¿A quién buscamos (H/M/D)? A successful IT Project Manager should have.
Bachelor's degree in management engineering or economics LANGUAGES.
English (Fluent C1) Experience in project management within a technology environment.
Excellent leadership and communication skills.
Valuable understanding of the retail industry but opened to other sectors.
Problem-solving abilities.
Knowledge of the latest technology trends and their applications, valuable in ecommerce environment IT Tools.
Salesforce ¿Cuáles son tus beneficios? Competitive salary range of € per year.
Additional 10% variable salary.
Opportunity to work in a global company.