CLOUD PLATFORM SUPPORT ENGINEER
Descripción de la oferta de empleo
Write thorough and detailed case documentation to meet objectives for Case Quality and Customer Satisfaction scores
Collaborate with cross-functional teams on complex issues involving system integration and custom configurations
Develop and maintain, a deep knowledge of our platform through company-sponsored training and experience
Contribute to an environment that encourages information sharing, team-based resolution activity, cross-training, and an absolute focus on doing what is best for the customer
Bachelor’s Degree in Computer Science (or a related STEM field), or related experience
Familiarity with AWS, Docker, Linux, and Kubernetes. Knowledge of Bash scripts is a plus.
Familiarity with the software development lifecycle
2+ years’ experience working directly with customers or key internal partners; preference for support for a B2B software company
Outstanding troubleshooting skills; ability to think critically and display an aptitude for problem-solving
Experience solving problem software code and reporting progress; preference for experience with a commercial customer incident tracking or CRM like Salesforce.com
Experience using a software defect tracking system such as JIRA preferred
General Familiarity with broad technical skills such as Object-Oriented Programming (Java, C#, or similar), relational databases, XML, and cloud architecture.
Skills to read and interpret application server log files
Good communication and presentation skills
Read, write, and speak fluent English. Score bonus points if you can also have skills in another language such as French or German
Familiarity with CI/CD concepts and principles; Jenkins or TeamCity experience a plus
We provide 24x7 support and while the majority of our shifts are Monday through Friday during daytime hours, we rotate shifts monthly so there will be some evening and weekend shifts included in order to cover after-hours production emergenciesJornada: CompletaContrato: Otros Contratos
Detalles de la oferta
- Sin especificar
- 07/11/2024
- 05/02/2025
Who are we looking for ?cttc is searching for two interested candidates to work as research engineers for a cloud 5g/6g lab of the sas research unit: https://www... a complete cv, including a list of publications and the contact details of two potential referees2... what do we offer? :• we offer an indefinite......
In this role, you social media platform assistant and creator will play a pivotal role in building brand awareness and fostering engaging communities across tiktok, instagram, and twitter... requirements proven experience as a social media platform assistant and creator or in a similar role with a track......
Home support - visa patrocinada - asistente de enfermería - londres descripción de la empresareach_hr_consulting se especializa en la refruición de los profesionales de la salud de globalce... buscamos la enfermería asistente de la provisión de atención médica en el hogar en el área de londres......
Home support / live in - patrocinador visa - reading uk reach_hr es una empresa especializada en la contratación de profesionales sanitarios... se le informa que puede darse de baja de toda la información anterior enviando un correo electrónico para darse de baja... requerimientos de aplicacion ciudadanía......
The goal of the position is to bring support to the different areas of the port business field... the learning journey is offering you local and global business assignments, functional trainings, product know-how related to ports vehicles, as well as professional networking within our international organization......
Confidencial cuenta con una posición como qa engineer para garantizar la calidad del software mediante pruebas exhaustivas para identificar y corregir errores antes de su lanzamiento al mercado... habilidades: automatización de pruebas conocimiento de sql conocimiento de herramientas de pruebas (selenium......
Preparar y ejecutar informes y exportaciones con excel y envíos masivos... tramitar la información relativa a la obra en el erp del cliente... colaborar en la elaboración de documentación para la solicitud de permisos... se requiere incorporar auxiliar administrativo para proyecto de despliegue ftth......
High basic salary (1500gbp - 17000gbp)+ allowance + benefitswilling to relocate... otros datos del puestom/f,single or married , college level or grad... roustabouts / roughnecks, welders / mechanics, rig operators / drillers, engineers (petroleum and mechanical) health and safety officer, superintendent......
Be ready to work in the uk... business analyst, payroll manager, marketing specialist, administration supervisor, human resourcesofficer, financial analyst, senior marketing analyst, logistics coordinator / expert, procurement officer,secretary / office assistants / office clerks / front desk clerks......
Be ready to work in the uk... irequisitos del puestobe a fluent english/ french/spanish speaker... business analyst, payroll manager, marketing specialist, administration supervisor, human resourcesofficer, financial analyst, senior marketing analyst, logistics coordinator / expert, procurement officer......