CUSTOMER CARE AGENT WITH GERMAN
Descripción de la oferta de empleo
They offer businesses a one-stop solution for managing and booking travel, providing innovative, tech-driven services.
With strong growth and recognition in the market, they work with leading global brands.
If you’re excited to contribute to a dynamic and forward-thinking company, we’d love to hear from you! Main Responsibilities Provide assistance to business clients with their travel arrangements Collaborate with external partners to handle booking-related problems Aim to exceed customer expectations by delivering top-tier service in managing their requests and reservations Apply company guidelines to solve issues, while thinking creatively when standard solutions aren’t enough Take initiative to foresee and resolve potential problems before they arise Keep up with product developments and feature rollouts to stay informed about new offerings Core Skills/experience Experience in the corporate travel industry is a plus Demonstrated ability to provide exceptional customer support Strong organizational and prioritization skills Empathetic and attentive to client needs Quick learner and tech-savvy Honest and trustworthy team player Passionate about travel!
Detalles de la oferta
- Sin especificar
- Sin especificar
- 24/10/2024
- 22/01/2025
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
• fluency in french or german (b2/c1 level at least)... • work directly with our clients as an active member of an agile project team... • opportunities for growth with a training budget that you can use for courses and conferences... • a chance to be promoted twice a year and a clearly defined career......
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