CUSTOMER CARE AGENT WITH GERMAN
Descripción de la oferta de empleo
They offer businesses a one-stop solution for managing and booking travel, providing innovative, tech-driven services. With strong growth and recognition in the market, they work with leading global brands.
If you're excited to contribute to a dynamic and forward-thinking company, we’d love to hear from you!
Tasks
Provide assistance to business clients with their travel arrangements
Collaborate with external partners to handle booking-related problems
Aim to exceed customer expectations by delivering top-tier service in managing their requests and reservations
Apply company guidelines to solve issues, while thinking creatively when standard solutions aren’t enough
Take initiative to foresee and resolve potential problems before they arise
Keep up with product developments and feature rollouts to stay informed about new offerings
Requirements
Experience in the corporate travel industry is a plus
Demonstrated ability to provide exceptional customer support
Strong organizational and prioritization skills
Empathetic and attentive to client needs
Quick learner and tech-savvy
Honest and trustworthy team player
Passionate about travel!
Native or Full Professional Level of German
Full Professional Level of English
Benefits
Competitive salary, including equity in the company
Mental health support tool for well-being
Private healthcare and gym allowance
Opportunities for exponential growth (trainings)
Step 1: Call with a Recruiter from Babel to get to know you
Step 2: Interview with the clients Recruiter
Step 3: Interview with the Customer Care Operations Manager and Team Lead
Detalles de la oferta
- Babel Profiles S.L
- 26/11/2024
- 24/02/2025
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