CUSTOMER CARE AGENT WITH ITALIAN OR SPANISH AND ENGLISH SOFIA
Descripción de la oferta de empleo
Processes inbound calls/e-mails from customers and solve a wide range of customer service issues and problems; carries out customer inquiries in timely and correct manner by predefined rules when escalation is needed; understanding customer’s needs so as to be able to deliver the best solution for each of them in line with our key performance indicators; advising and informing customers regarding clients' products and services; navigating multiple systems simultaneously in order to update e-records promptly and accurately; proactively provide support and assistance to colleagues and work together as a team.
The candidate.
Has excellent command of Italian or Spanish language (level C1); has good comma.......
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Detalles de la oferta
- Foundever
- En toda España
- Sin especificar - Sin especificar
- Sin especificar
- 03/11/2024
- 01/02/2025
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